Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Glenn Polk Chrysler Dodge Jeep Ram Fiat

Gainesville, TX

Overview
Employees
Reviews
Vehicles
4.9
155 Reviews
For over 30 years, Glenn Polk Chrysler, Dodge, Jeep, Ram, and Fiat in Gainesville, TX, has exemplified family-owned excellence by delivering outstanding sales, service, and support. As part of the Glenn Polk Auto Group, we prioritize customer satisfaction and community trust. Discover new CDJR models and certified pre-owned vehicles in our Gainesville showroom. Our Service Center handles all maintenance, and our Finance Center offers flexible payment plans. Through Glenn Polk Auto Group, you can also shop Chevrolet, Buick, GMC, and Ford nearby. Call Glenn Polk Chrysler, Dodge, Jeep, Ram, and Fiat in Gainesville, TX, today with any questions or for directions, and let us help you find the perfect vehicle.
Contact Dealership

4330 I-35

Gainesville, TX

76240

Directions

Filter Reviews By Type

Showing 155 reviews

March 23, 2026

Super friendly dealership. First trip for service and I was not disappointed. Thank you again! More

by danbalich68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2026 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing this. I am glad your first service visit with Jacob Sewell and the team was such a positive one and that you felt welcomed right away. First impressions matter and our people work hard to make every visit friendly and smooth. We truly appreciate you giving us the opportunity to earn your business. Looking forward to the next visit.

March 21, 2026

Great service and staff. Professionalism meets and exceeds expectations. PM services I have experienced were completed in a timely manner. More

by ddogbrother
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Lunde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Nugent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2026 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

That means a lot to hear. I am glad our team delivered professional service that met and exceeded your expectations while also getting everything completed in a timely manner. We are blessed with great folks who work for us. We work hard to make each visit smooth, respectful, and efficient. We truly appreciate you trusting us with your vehicle. We appreciate the trust.

March 21, 2026

Super nice, friendly and helpful group of people every time I come in here to get my oil changed. Keeps me coming back. More

by Loulee2
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Nugent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2026 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for continuing to come back to see us. It is great to hear Eric Nugent and the team consistently make your oil change visits friendly, helpful, and easy. Building that kind of dependable experience is exactly what keeps relationships strong over time. We truly appreciate the loyalty and the trust you place in our team. See you next time.

March 20, 2026

Made an appointment for an oil change. They didn’t get started until 30 minutes after the appointment time. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2026 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for the feedback, Matt. I am sorry we did not get your oil change started at the scheduled time and I understand how frustrating that can be when you plan your day around an appointment. We work hard to stay on schedule and clearly missed the mark on this visit. I appreciate you bringing it to our attention and hope you will give us another opportunity to deliver the timely experience you deserve.

March 20, 2026

Great service they took care of my wife’s jeep wrangler. She left very happy More

by billythepilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Lunde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Nugent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2026 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Happy Wife = Happy Life::)) I am glad to hear our team took great care of your wife’s Jeep Wrangler and that she left happy after her visit. Providing dependable service and making sure customers feel confident in the care of their vehicle is exactly what we work toward every day. We truly appreciate you trusting us with your service needs. Thanks again for choosing us.

March 20, 2026

I understand Ryan is relatively new with Glenn Polk. He proved to be a real asset for your company being helpful and courteous while enduring my sarcasm. The whole store reflected the professionalism on More

by dangerfieldphilip2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth Galloway
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Bewley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2026 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for taking the time to share this and for your positive comments about Ryan Bewley and the professionalism you experienced throughout the store. I am glad he was helpful, courteous, and made the overall purchase process a good one. Regarding the CD player, many manufacturers no longer include them as standard equipment as technology has shifted toward digital media and streaming, but, you are not alone - we do hear this from other customers as well. We appreciate your understanding, and I totally get it, I have a bunch of CDs too!! Thank you for choosing us and for the opportunity to earn your business.

March 19, 2026

I had a very good experience with them. Well trained and professional. I will go back. More

by odonchap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2026 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

I am glad to hear you had a very good experience with our team. Providing professional, well prepared service and creating the kind of visit that earns return business is exactly what we work toward every day. Feedback like this means a lot to our people. Thank you for choosing us and for planning to come back.

March 18, 2026

Great service as always, and thats why I come here time after time for all my services. More

by rrivas.ruben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2026 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for continuing to trust us with your service needs. It means a lot to know Jacob Sewell and the team consistently deliver the kind of experience that keeps you coming back time after time. We never take repeat business lightly and are proud of a team that focuses on clear communication, dependable work, and taking care of customers the right way, which reflects the heart behind our Polk Promise. We truly appreciate the loyalty.

March 18, 2026

Like always Joel is outstanding! Liz is the Best! The service team is always on point! The teams ALWAYS takes the best care of me and my needs! More

by ckmike73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Lunde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Les Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Nugent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2026 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for continuing to come back to see us. It means a lot to know Joel and Liz continue to take outstanding care of you and that our service team consistently delivers the level of attention you deserve. We are truly blessed with a great group of people who focus on listening, communicating clearly, and making every visit a positive one, which reflects the heart behind our Polk Promise. We never take that kind of loyalty for granted and truly appreciate the relationship we have built with you

March 16, 2026

2nd car in 6months from Glenn Polk Chrysler Jeep. Love these guys, always take care of me with my frequent purchases. More

by kellybkennedy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Schneider GM
Report | Print
Mar 16, 2026 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for coming back to see us again. Purchasing two vehicles in six months means a great deal to our team, and that kind of loyalty is never taken for granted. Joel Gomez works hard to build real relationships and make sure customers feel taken care of every step of the way. Experiences like this reflect the heart behind our Polk Promise, where transparency and doing things your way truly matter. We truly appreciate the continued trust. We truly appreciate the loyalty.

1
2
3
4
...
16