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Global Motors

Seattle, WA

not yet
rated
4 Reviews

1016 E Pike St

Seattle, WA

98122

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4 Reviews of Global Motors

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December 17, 2019

"I dealt with this dealer when I was looking into a..."

- Dragonfire1000

I dealt with this dealer when I was looking into a vehicle that could replace my Jeep as the main bearing went into it and didn't want to trouble my dad to fix it as he was busy. I saw a Mazda CX-7 for $8k that looked like it was mostly in good condition. I took it for a test drive and it seemed like a cool ride. I made sure to ask the pertinent questions like if there was any open campaigns or any issues on the vehicle. They said no to that and said they had their "mechanic" check it. I reiterated and paraphrased saying " so you're saying that I am buying a car that works good and has no mechanical issues?" Again they said yes, they're very certain. So I naively got a loan out of r the car and owned it for about a week and problems started to occur. First, the vehicle had problems with dying due to the battery having a bad cell. They replaced the battery free of charge. Okay sure, that's fine and dandy. A few days after that my dad came for a visit and checked the vehicle and heard the vehicle was sounding very noisy and had said he though there was something wrong with the engine. A timing chain he figured. We also did a look up on the VIN and saw it had 3 open recalls; one of them was very severe where something on the control arm assembly could let go and cause a severe accident. I took it in to Mazda to get it done which took 6 hours. I also asked if the mechanic could do a quick check to confirm if the engine problem was a timing chain and sure enough, it was. I took this back to global motors demanding they take the vehicle back and give back my money based on the fact the vehicle was not in good condition as mentioned. Instead of honoring the deal and taking the vehicle back despite being in better condition than when I bought it, they expected me to buy a timing chain (worth at least 1k) and they would do the labor free. After spending 8k on a vehicle, I should not expect to have problems on a vehicle like this especially with costs like that. I threatened to take them to consumer affairs for misrepresenting a sale and falsifying information. Eventually with a little help I got my money back and didn't get stuck with a lemon. A buisness like this should not be allowed to run.

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Recommend Dealer
No
Employees Worked With
Unknown
September 01, 2015

"Horrible"

- Amberk

It has been 2.5 months and still no license plates. I finally called the place where they said they purchased my car and they stated they hadn't released them because they hadn't received payment. I've been told "they'll be here Tuesday" then "Friday" then "we'll overnight them to you." Still have never received them. Lies, all lies. No one calls you back. Not to mention my car only had 20k miles on it and the buttons have broken in two spots and another piece fell off the interior door panel. xxx. HORRIBLE customer service begins immediately following purchase.

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Customer Service
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Recommend Dealer
No
Employees Worked With
Jake, Matt, Amir, Angelica
November 15, 2014

"Will take advantage"

- marissa.nickerson.5

Shady business practices. Pushy salesman. They don't care about you or their cars. Put 3k into my car within the first couple months. You can see where your money goes. Don't even bother stepping on the property.

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Recommend Dealer
No
Employees Worked With
Slavic
May 08, 2013

"This is the dealer that gives all used car dealers a bad..."

- Infuriated gal

This is the dealer that gives all used car dealers a bad name. Unfair business practices, rollback miles, does not stand behind product Bad rating with DOL. beware

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Customer Service
Recommend Dealer
No
Employees Worked With
Slavic
1
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