Glory Nissan

Glory Nissan responded

Thank you so much for your kind words and for taking the time to share your experience with us. We’re thrilled to hear that Danielle made you and your wife feel comfortable and valued throughout your visit. Providing a welcoming and respectful environment is something we strive for every day, and it’s wonderful to know that our finance team also exceeded your expectations. We’re honored that you chose Glory Nissan and truly appreciate your trust in us, especially with such an important decision. Your recommendation means the world to us, and we look forward to welcoming your friends and family with the same level of care. From all of us at Glory Nissan, thank you again for becoming part of our dealership family.

Glory Nissan responded

Thank you so much for your thoughtful review and kind words. We're truly honored by your trust in Glory Nissan, especially when it comes to something as important as your wife's dream car. We’re so glad to hear that MacKenzie provided excellent communication and care throughout the process, and we’ll be sure to pass along your appreciation to our master technician for going above and beyond to get the job done quickly and professionally. It means a lot to know you're enjoying the drive again, and we’re excited to be part of your journey for the next 125,000 miles. Thank you for your recommendation. We look forward to seeing you again whenever you need us.

Glory Nissan responded

Thank you so much for your kind words and 5-star review. We’re thrilled to hear that Maria M. made your service experience a smooth and positive one. She truly is a valuable part of our team, and we’ll be sure to share your feedback with her. We also appreciate your patience with the minor hiccup during the part replacement process and are glad Maria helped make it pain-free for you. Thank you as well for your suggestion regarding transportation options. As a new dealership, we’re actively growing and improving our services, and feedback like yours helps guide that progress. Offering a shuttle or Uber service is definitely something we’re exploring for the near future. We look forward to serving you again and continuing to earn your trust.

Glory Nissan responded

Thank you for the fantastic 5-star review! We're thrilled to hear that Legend took great care of you and that our GM helped make the process straightforward and efficient. It's also great to know our finance team delivered a quick, pressure-free experience. We truly appreciate your kind words and your business. Enjoy your new vehicle!

Glory Nissan responded

Thank you for the great feedback! We're glad to hear the service was quick and efficient and that our team was helpful. We appreciate your support and recommendation!

Glory Nissan responded

Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate the opportunity to clarify. As a certified Nissan dealership, we always follow Nissan’s diagnostic guidelines, including performing a standard battery test to determine if the battery is the cause of the issue. If the battery had shown signs of failure during your visit, we absolutely would have recommended a replacement—as that’s not only our job but our commitment to your safety and satisfaction. That said, certain issues—such as intermittent battery drain or other electrical components—may not immediately present themselves during testing. It’s possible another issue may have been affecting the battery at the time, which can sometimes be difficult to detect without further symptoms. We’re a newly established dealership and take great pride in our team of certified Nissan technicians who specialize in accurate, system-based diagnostics. We're sorry we fell short of your expectations, and we would appreciate the chance to make it right or assist you further if needed. Thank you again for bringing this to our attention.

Glory Nissan responded

Thank you so much for your kind words and we are happy to be your new Nissan dealer of choice. Have a glorious day!

Glory Nissan responded

We are so happy we could meet your expectations! We look forward to your next visit!

Glory Nissan responded

Thank you for your purchase and this wonderful review! We can't wait to see you on your next appointment.

Glory Nissan responded

Thank you for taking the time to share your experience. We're truly sorry to hear that your visit didn’t meet expectations, especially in terms of the initial service and the need to return for additional repairs. As a new Nissan dealership, we’re still in the process of growing our team and improving our operations to better serve every customer from the moment they walk through the door. That said, we understand how frustrating it must have been not to be greeted promptly, and we sincerely apologize for that. While staffing can be limited without an appointment, that’s never an excuse for a lack of customer care, and your feedback is a valuable reminder of the areas we need to improve. We're glad to hear that Thiel was helpful and able to make a positive impact on your experience, and we’ll be sure to recognize her for that. Thank you again for your honest review. We're committed to improving and hope you'll give us another chance to provide the level of service you expect and deserve.