Back

Go Kia Tacoma

Tacoma, WA

4.4
665 Reviews

7230 S Tacoma Way

Tacoma, WA

98409

Directions

By Type

665 Reviews of Go Kia Tacoma

October 24, 2025

Great service and courteous and friendly representatives. The video of what was going on with my Sportage was very helpful More

by jeaniei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Mora
Oct 27, 2025 -

Go Kia Tacoma responded

Hello! Thanks for sharing your review of Car Pros Kia Tacoma. We’re glad to hear our team provided friendly, helpful service and that the inspection video gave you a clear look at your Sportage’s service process. Thanks for choosing Car Pros — we look forward to helping again next time!

October 23, 2025

Excellent sales staff. A very fair sales contract that was honored and completed as offered More

by stones.gh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pho douc
Oct 27, 2025 -

Go Kia Tacoma responded

Hello! Thank you so much for the recent review of Car Pros Kia Tacoma. It’s great to hear that our sales team delivered a smooth experience and kept everything straightforward and transparent. Thank you for your business — we’re glad you’re part of the Car Pros family!

October 23, 2025

Working with Jon was so easy and he was super helpful and patient. Would recommend. More

by jules_vern4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Hampton, Alfonso Mora
Oct 27, 2025 -

Go Kia Tacoma responded

Hi Jules, thanks for the 5-star review of Car Pros Kia Tacoma. We love hearing that Jon made your experience easy and enjoyable. Thank you for the recommendation — we’re happy to have earned it!

October 17, 2025

Calls from the SERVICE DEPARTMENT are never returned or they do not pick up their phones when transferred resulting in voice messages resulting in calls NOT returned. Trying to make a service app on is More

by Gazelle007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy
Oct 27, 2025 -

Go Kia Tacoma responded

Hello, we’re very sorry to hear about the frustration you’ve had trying to reach our service department. We’d like the chance to discuss your concerns further — please reach out to our General Manager Mike at the email below, so we can address this directly. Thank you. Mike | novin@carpros.com

October 05, 2025

Professional, knowledgeable, and striving to deliver great customer service is what we had the honor to experience with Car Pros KIA Tacoma! From the first contact with Phu-Duc, to the sales transactio More

by hauoli.aiona
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phu-Duc, Mo and Tierra
Oct 27, 2025 -

Go Kia Tacoma responded

Hello! Thank you for the 5-star review of Car Pros Kia Tacoma. We’re glad to hear our team made your experience exceptional from start to finish. We appreciate you sharing this feedback, Mahalo!

October 02, 2025

My oil change was scheduled for a time when the service department was shut for lunch. This time was confirmed by a voice mail the day before the appointment. Because it was lunch break, I sat around 40 mi More

by kristinpugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know names
Oct 27, 2025 -

Go Kia Tacoma responded

Hi Kristin, we’re sorry to hear about the inconvenience with your service appointment time and the wait that followed. Please feel free to contact our General Manager Mike if you’d like to discuss your experience further. We hope to improve for your future visits. Mike | novin@carpros.com

September 22, 2025

Excellent service, they worked with me figuring out financing aspects of everything, and got me a great deal offer on my new car! More

by Carmenbuschbacher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Allen
Oct 27, 2025 -

Go Kia Tacoma responded

Hello, thank you for the 5-star review of Car Pros Kia Tacoma. We’re glad our team could help you navigate the financing process and make your car-buying experience a great one. Enjoy your new ride, and thanks for choosing Car Pros!

September 20, 2025

They are very knowledgeable and helpful. Chase went over all of the features of my new car and helped me set up the Kia app. More

by rabbitking1928
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase, Alfonso Mora
Oct 27, 2025 -

Go Kia Tacoma responded

Hello! We appreciate your review of Car Pros Kia Tacoma. It’s great to hear that Chase took the time to walk you through all the features and help get your Kia app set up. We’re glad you had such a helpful experience — enjoy your new car!

September 19, 2025

Professional, friendly staff in the service department. Fast service and helpful advice / answers to my questions . I will continue to bring my vehicle to Car Pros for any future needs. More

by andyspandrop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony,Bass
Oct 27, 2025 -

Go Kia Tacoma responded

Hello there, thanks for the 5-star review of Car Pros Kia Tacoma. We’re glad to hear our service team provided fast, friendly, and helpful care. It’s great to know we’ve earned your trust for future visits — thank you for choosing Car Pros!

September 10, 2025

Hi rating is warranted except for LoJack. I found out that I paid for 6 yrs and I don't want it. Help me to sell it back! Tay and Ron didn't give me enough info on this. Bob More

by jmaxatsea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tay and Ron
Oct 27, 2025 -

Go Kia Tacoma responded

Hello, we’re glad to see your overall experience was positive, but we’re sorry to hear about the concern regarding the LoJack purchase. We’d like to take a closer look and see how we can assist you with this. Please contact our General Manager Mike, so we can review the details together and find the best solution. Mike | novin@carpros.com

Oct 27, 2025 -

jmaxatsea responded

Mike, I just sent a letter, 10-22-25, to the General Manager at Car Pros KIA. You should have it now. I will resend it to mike/novin@carpros.com. This letter explains my problem and the run-around I have been getting from your people. I am requesting a full refund of $1495 plus tax. Bob

Nov 05, 2025 -

jmaxatsea responded

Mike, I have waited over a week for your response, and nothing yet. How long will it take you to respond? Bob

Nov 05, 2025 -

jmaxatsea responded

Mike, I have waited over a week for your response and nothing yet. How long will it take for you to respond? Feels like another delay tactic. Bob

Nov 18, 2025 -

jmaxatsea responded

How long do I need to wait for an answer? Bob

...
4
...