Gold Coast Acura

I've never had someone's lies cost me $5500 until yesterday 12/28/21. Kudos to your top notch team for earning a spot in my record book. I bought a used Chrysler 300 with a clean Carfax from them bac yesterday 12/28/21. Kudos to your top notch team for earning a spot in my record book. I bought a used Chrysler 300 with a clean Carfax from them back in December 2015. During the document signing I asked them what the "prior taxi" document meant and the finance guy Chris brought the sales manager Matt over. He proceeded to tell me, "the previous owner had started the process of converting the car to become an Uber Black driver but traded it in for a Yukon since it wasn't eligible." He assured me it wasn't a big deal and that they'd get it corrected with the DMV. They took a couple months to get it squared away, but I was convinced all was well and continued to drive the car for many years oblivious to the fact that I had paid "market price" for a vehicle worth a fraction of comparable vehicles. Fast forward to December 2021. I got some online quotes for my car and found a truck I was interested in. The initial trade in offer was $14,500 and I was ready to roll. They then do a thorough review, pull a carfax and vin report and tell me it is a prior taxi and also has a reported accident from 10/1/15... at this point I was floored because they chopped the offer to $9000 saying they had to sell it wholesale as they couldn't sell it on their lot with its history. They intentionally deceived me and got full price for a discount vehicle that would never have typical value down the line. Quite the con. What a shame since I really felt like I was well taken care of at the time of purchase. I've lived in Ventura for 30+ years and have always been proud of the community and people within it. More

From A to Z this dealer nailed it. Helpful, kind , genuine care that I found what I needed and was happy genuine care that I found what I needed and was happy More

worked with me, who had issues getting finance. only dealership who actually worked for the sale. much appreciated. then delivered the car in the evening as I had family obligations to attend to dealership who actually worked for the sale. much appreciated. then delivered the car in the evening as I had family obligations to attend to More

Best and most positive experience! Francisco is great and provided us with awesome personal service. This is now my 3rd lease with Gold Coast Acura. Best dealership I have ever experienced. The entire and provided us with awesome personal service. This is now my 3rd lease with Gold Coast Acura. Best dealership I have ever experienced. The entire team are so friendly, personable and knowledgeable. Highly recommend this dealership! More

Excellent service. Comfortable process. Great people! Highly recommend this dealer. Highly recommend this dealer. More

I bought a pre-owned car over the internet. Darin answered the phone when I called and quoted me a price and Kyle finished the deal. I was really pleased with the process. They even arranged to have answered the phone when I called and quoted me a price and Kyle finished the deal. I was really pleased with the process. They even arranged to have it shipped to Arizona. I am impressed. They are really nice people. More

After looking for 4 months for a car for my son, we finally found one just right for him at his price range at Gold Coast Acura. Justin was great, patient and answered all our questions and heard our c finally found one just right for him at his price range at Gold Coast Acura. Justin was great, patient and answered all our questions and heard our concerns when car shopping and made sure we didn’t have a negative experience. Very polite staff, professional and integrity is very important with me and I saw this quality at Gold Coast. More

Very nice crew. Sebastian and Josh really got us in and out. The owner (Darin) was also very nice. Quick service and finance department was excellent good team overall. I highly recommend this dealership. out. The owner (Darin) was also very nice. Quick service and finance department was excellent good team overall. I highly recommend this dealership. More

The service dept did a great job and they kept me apprised as to the progress of work being done. Very pleased with Gold Coast Acura. apprised as to the progress of work being done. Very pleased with Gold Coast Acura. More