Gold Coast Acura
Ventura, CA
Filter Reviews by Keyword
By Type
62 Reviews of Gold Coast Acura
amazing The experience was enlightening, super easy, painless and stress free.Chris was wonderful to work with and the rest of the staff were super friendly.I The experience was enlightening, super easy, painless and stress free.Chris was wonderful to work with and the rest of the staff were super friendly.I enjoyed my time there.fast efficient and friendly. More
Best car buying experience ever! Chris Barbettini was excellent and very helpful. No hassle no pressure just great customer service. The new MDX was loaded with all kinds of gadget Chris Barbettini was excellent and very helpful. No hassle no pressure just great customer service. The new MDX was loaded with all kinds of gadgets and we needed lots of help understanding how everything work. The dealer did not blink an eye and did a terrific job explaining everything. I will definitely be back. More
Better to avoid this crap place. Best place to avoid... I have scheduled a visit to this dealer by phone to see a new MDX listed on their website. They listed used MDX car by their o Best place to avoid... I have scheduled a visit to this dealer by phone to see a new MDX listed on their website. They listed used MDX car by their owner as a new car which has a 2100 miles on it. I went all the way from las vegas to their place and came to know it has 2100 miles on it. The Sales Manager (Stephen Meyer) was so rude that he was not ready to accept 2100 miles as used and still insists that dealership owner used cars are considered as new cars. He offered to reduce price like 10 cents/mile = $210. He is not polite in the first place towards customers. Better to avoid this crap place. More
Pleasant car buying experience. Thank you Chris and Stephen for all your help on finding a great suv,We have a pleasant experience buying our suv from gold Coast. Thank you Chris and Stephen for all your help on finding a great suv,We have a pleasant experience buying our suv from gold Coast. More
Gold Coast Acura Experience After running in circles, dealing with numerous dealerships, I finally found a dealership with friendly staff that was able to accommodate all my need After running in circles, dealing with numerous dealerships, I finally found a dealership with friendly staff that was able to accommodate all my needs with purchasing a car. The staff at Gold Coast Acura are not about playing games, haggling you or wasting your time. They cut right to the chase and are willing to compromise. I spent hours at other dealerships, just to find out they were no where near to what I wanted in terms of pricing, deals and kept changing their answers making the whole situation a lot more complicated than it has to be and not being helpful at the end. Erick Oland and Steve at Gold Coast Acura were crystal clear with communicating and clearly answered all my questions with detailed information. By far the best customer service. Their professionalism and ethical behavior won me over, which is why I am excited to share my positive experience online and with all my friends and family. More
Highly Recommended! As a first time buyer, I wanted my purchase to be as easy and enjoyable as possible. My dad convinced me to check out Gold Coast Acura, since he had p As a first time buyer, I wanted my purchase to be as easy and enjoyable as possible. My dad convinced me to check out Gold Coast Acura, since he had purchased an Acura from them a few years ago. The sales rep, Chris, was very friendly and helped me pick the perfect car for me without pushing product on me that I wasn't interested in. The GM Mike and the finance guy Steve were also very friendly and helped me with the application and finance process with minimal fuss - even when I ran into an issue with my insurance. The whole team at Gold Coast Acura helped me pick a great car and provided me with friendly, fast service that made the whole process enjoyable from start to finish. More
I bought 07 Dodge ram and had a problem 1st day Ive asked them to fix numerous times and they have refused totally and they are nice till they get the money and thats all they want. I need new tires and sho them to fix numerous times and they have refused totally and they are nice till they get the money and thats all they want. I need new tires and shocks on the truck because the shocks wore tires out prematurely , he 150 point inspection thats a lie Ive had to replace windshield wipers the batteries , head lights and now just changed oil. they said to me sounds like I need to maintenance my truck I said why I just bought it from you and you just did all new fluids and serviced it . But the front differential leak its 1 quart low and thats alot on a differential now I must move to house I bought and cant because the tires ,shocks and leak plus the detail never got fixed nor done. Im on social security fixed income and they got all my retirement and wont fix the truck . I would never recommend nor use this dealer ever , they lie and just care for money and dont care about the consumer or I wouldnt be posting this . Now im stuck here have till end of June to move or ill be homeless . Thank you Acura im so happy this all took place while I was distressed because my mother was dieing of cancer and I just had major surgery . 28,000.00 down you think you would get new tires at least ! More
I asked about buying one of their cars and then was COMPLETELY ignored by Phil. I couldn't believe how rudely I was treated at this dealership. Three weeks later they contacted me to buy the same car COMPLETELY ignored by Phil. I couldn't believe how rudely I was treated at this dealership. Three weeks later they contacted me to buy the same car I had looked at. No way. More
I bought my Acura TL from this dealership seven years ago, love the car! Recently I took my mother there to test drive a car, and Gary Page helped us and took my mother for a test drive. He was so nice, ago, love the car! Recently I took my mother there to test drive a car, and Gary Page helped us and took my mother for a test drive. He was so nice, friendly, and so patient and sweet with my 83 year old mom. He certainly was NOT the usual salesman! He was very personable, and after we left he kept in touch through email, but was never pushy, just a really nice man! My mom decided on another car, not a Acura, but I would not hesitate to tell someone if you're interested in an Acura, go see Gary Page! More
The first question they asked me was "are you going to buy the car TODAY???" They are extremely aggressive, it was almost repulsive. When I wanted to take time to think about it, they became really r to buy the car TODAY???" They are extremely aggressive, it was almost repulsive. When I wanted to take time to think about it, they became really rude, taking a deep sigh, and agitated. I know they work on commission, but really THAT IS ALL THEY CARE ABOUT!!!! They don't care about customer needs or wants. Later, he became so frustrated, spoke so rudely, I decided not to buy the car. Also, they have no shame in lying. I said I found a better deal at Thousand Oaks Acura dealer, they lied to me by saying, "you don't want to buy the car at thousand oaks. They are going out of business. We know; one of the managers there asked us for a job." I know that was not true. I believe thousand oaks is still in business and booming. I RECOMMEND EVERYONE TO STAY AWAY FROM THIS PLACE. JUST WORST CUSTOMER SERVICE IN ANY INDUSTRY. They give bad names to car sales industry. Period. More