Gold Coast Cadillac

Three weeks ago I contacted Tony at this dealership re a 2006 Lexus SC430 they had listed. The price was $5,500 above Edmunds TMV guidelines, however I drove the 180 miles (each way) to inspect and test dri 2006 Lexus SC430 they had listed. The price was $5,500 above Edmunds TMV guidelines, however I drove the 180 miles (each way) to inspect and test drive. Tony was off that day and had me speak with Gary. After driving the car I had three concerns, a severe wobble in the front end at highway speed, non functioning windshield washers and inoperable cup holders. He assured me it would be looked at and he would get back to me with a full report. After several days I contacted Gary who had no information. Several more days and I contacted Tony who also had no information. Then about a week later called in and got Steve, who claimed to be a manager and was very apologetic for the lack of response to date and assured me he personally would get back with answers later that day. Now a week later, I am heading off to make a purchase elsewhere. Bottom line, the salespeople here promise to do things they obviously have no intention of following up on. And we wonder why car salespeople are held in such low regard. Well look no further than this dealership. For shame. More

Friendly until they need to correct their obvious mistakes (one cheap tire with 3 Michelins, vibrations, car bearing to the left, wheel bearing issues, many other issues for 24000 miles car) mistakes (one cheap tire with 3 Michelins, vibrations, car bearing to the left, wheel bearing issues, many other issues for 24000 miles car) More

This is my first experience with Gold Coast Cadillac/SAAB and my last! AVOID THEM AT ALL COST.... In November I purchased a SAAB SUV from Gold Coast. At first I was not going to buy a SAAB because I read tha and my last! AVOID THEM AT ALL COST.... In November I purchased a SAAB SUV from Gold Coast. At first I was not going to buy a SAAB because I read that SAAB was experiencing financial problems, however right before Thanksgiving the General Manager called my house after I test drove the SAAB SUV and ask me if I liked the car. I said yes, but said I was concerned about SAAB's financial problems. The General Manager told me not to be concerned. The SAAB parts are the same used in the Cadillac SUV and Gold Coast will continue to support SAAB regardless. So I made the mistake of buying a car from Gold Coast. Two weeks after purchasing the car when my license plates came in, I returned to the dealer to have my front plate put on because the car has no mounting bracket. I was told they needed to order a part and would call in a few days.... NO CALL. I went back 2 weeks later a was total SAAB went out of business and they can't get parts, your on your own. I then talked to the General Manager about my maintenace that was included with the car I just bought from Gold Coast. He told me to save my receipts and hopeful when SAAB is out of backrupcy, I should submit my receipts. He then went on to tell me his problems with all the SAAB he still has on the lot. You have to question a company that misinforms their customers, takes the money, sells a car with a service warranty and then abandons the customer. I still have no front plate, no calls back, and left with no car warranty. STAY AWAY!!!! More

12/2011 I found a car online and inquired through the 12/2011 I found a car online and inquired through the website. Dealer was very friendly over the phone. Tells you everything you want to hear. I dr 12/2011 I found a car online and inquired through the website. Dealer was very friendly over the phone. Tells you everything you want to hear. I drove almost 80 miles to the dealership for him to then ask how I was going to pay. I said credit card and the response was oh well can you get a check because credit card will cost us like $400 and we aren't making much money on the car. A little reluctant I said ok and he gave me directions to the nearest bank. I then drove about 15 min to a bank to get a check that cost me money to save them money!! I drove back to the dealership spending anther 15 min to get back. I forgot to mention that when I was looking over the car I noticed a piece of molding cracked. I pointed it out and stated that this is over $1000 to fix the crack. Steve's answer was "well it's a used car it is what it is" and would not take anything off the price. a little annoyed I went in and that is when I was asked how I was going to pay. So after being agrivated twice by this dealer I thought was very pleasant over the phone, now realizing he is a typical sleazy used car sales men, I sign all the papers and am ready to go when I see only 1 set of keys on the desk for the car. I question it and again Steve's answer is well its a used car that's all we have. Again I state "well that's another $150 out of my pocket to get a second key". No response from the dealer. Is all the dealer kept boasting about was that they are the #1 Cadillac dealer in the world. No one sells more cars then them. Well maybe that is true but if your not spending $70000 on a escalade then I would stay away from this dealership. If they were such a great dealership they could have done even a little accommodation instead of putting all of the costs on me. I was nice enough to save them $400 so the could make me spend an additional $1200 to bring car up to level presented by the dealer More