
Gold Coast Cadillac
Oakhurst, NJ
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Customer Service Customer Service Customer Service Knowledge Knowledge Knowledge Thank you for your professionalism, kindness, knowledge, and for your staff who are always pleasant and wel Knowledge Knowledge Knowledge Thank you for your professionalism, kindness, knowledge, and for your staff who are always pleasant and welcoming. More
After 10 years of using this service dept I can say I’ve had the worst experience. I waited in my car 20 minutes outside the bay because the cars inside never moved. Finally someone came out to greet me. I had the worst experience. I waited in my car 20 minutes outside the bay because the cars inside never moved. Finally someone came out to greet me. I let them know what service I needed and that I had a coupon. I showed them the coupon and the price. Almost 3 hours of waiting there for a simple oil change and tire rotation. My bill was never adjusted. Then after 30 minutes of going back and forth they refused to take off the coupon even after showing them that I just received it from the dealership. I paid got to my vehicle that was dirtier then when I left. Garbage still on the floors. Really terrible experience. More
Ryan Hills at Gold Coast went above and beyond my expectations. A few years back, he sold my father a CT-5. He made it an easy and smooth experience. I told him when I retired I’d be back to buy my o expectations. A few years back, he sold my father a CT-5. He made it an easy and smooth experience. I told him when I retired I’d be back to buy my own. Today I went and bought my first CT5-V and Ryan once again, made the experience easy. He answered every question I had and made sure I went home with the exact car I wanted without any exceptions. He was professional, knowledgeable, and helped me with setting up my car with every last detail. I Highly recommend Gold Coast and Ryan. The whole team there is 10/10. More