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Gold Coast Cadillac

Oakhurst, NJ

4.9
918 Reviews

2123 NJ-35

Oakhurst, NJ

07755

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Showing 918 reviews

October 05, 2020

I recently purchased a pre-owned Kia from Gold Coast Cadillac. The car was very nice but it had a few areas of concern that I brought to my salesman Dave Pelak's attention. Without hesitation Dave spoke More

by Tony M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Pelak
Oct 06, 2020 -

Gold Coast Cadillac responded

We cannot thank you enough for your wonderful review of Gold Coast Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Gold Coast Cadillac Team

October 02, 2020

This was our first experience with Gold Coast. On how this purchase went, This is going to be a great long term relationship. We tend to keep to brand loyalty and the way we were treated we will be back. More

by Figemnt732
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George and Joe
Oct 06, 2020 -

Gold Coast Cadillac responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Gold Coast Cadillac Team

September 25, 2020

Great vibe at Gold Coast! Loved the experience! I’m a loyal Gold Coast /Gold Club member . Honestly seems the employees love working there Thank you Gold Coast More

by billc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jamison
Sep 28, 2020 -

Gold Coast Cadillac responded

We appreciate the kind words, Bill. We look forward to seeing you again in the future! Sincerely, The Gold Coast Cadillac Team

September 16, 2020

We had great stress free experience with Gold Coast Cadillac. Jamie Martin was personable, knowledgeable and took care of us in a professional manner! I would highly recommend him to all our friends More

by Donna Lomurro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
Sep 17, 2020 -

Gold Coast Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Gold Coast Cadillac Team

September 15, 2020

I purchased a new Cadillac C5 at Gold Cost Cadillac and they excellent. The staff Ryan Hills and Cynthia Avecillas were superb made me feel so comfortable worked with them to come to a satisfying purchase. More

by jp_scotto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Hills, Cynthia Avecillas
Sep 15, 2020 -

Gold Coast Cadillac responded

We cannot thank you enough for your wonderful review of Gold Coast Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Gold Coast Cadillac Team

September 12, 2020

What a wonderful and professional experience I had at Gold Coast Cadillac. Ryan hills was excellent and extremely helpful excellent sales men even Tiffany that helped set car up everyone there was great More

by Mikeyenza87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan hills
Sep 15, 2020 -

Gold Coast Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Gold Coast Cadillac Team

September 05, 2020

I'm a repeat customer not just because cadillac is a great vehicle, but the customer service is what seals the deal for me. Ryan Hill's Customer Service is impeccable. He is just an all around great guy More

by cherylmang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Hill
Sep 09, 2020 -

Gold Coast Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, The Gold Coast Cadillac Team

August 29, 2020

Gold Coast provides a loaner to me EVEN FOR OIL CHANGES!!! I have an Escalade and they gave me a brand new loaner ...Beyond GOOD!! More

by billc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jamison
Sep 01, 2020 -

Gold Coast Cadillac responded

Bill, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, The Gold Coast Cadillac Team

August 27, 2020

Service dept. rigged my vehicle to malfunction several times to get me to purchase a new vehicle as my car payments were finishing. NO INTEGRITY. More

by drcynthiaatkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager
Aug 31, 2020 -

Gold Coast Cadillac responded

We would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. Sincerely, The Gold Coast Cadillac Team

Aug 31, 2020 -

Gold Coast Cadillac responded

Cynthia...a backup camera was put in this vehicle aftermarket and it compromised the electrical system in your vehicle. Over the 8-10 times you visited in the last few years, we have done most repairs at no cost to you as "good will" You have a 10 year old vehicle with 100,000+ that is in need of major repairs and you are only satisfied if they are done free of charge. We have shown great integrity in many ways (no charge loaner cars, free repairs, a new rear cargo cover, and more...none of which you were charged for). We offered to trade you out of your car in that you bring it in and demand the work at no cost and at this point, that can no longer occur. Your vehicle is at the point where it needs replacing or significant investment to get it right. Your car was not rigged

August 22, 2020

We just leased our first Cadillac and couldn’t be more thrilled. Ryan Hills made the experience painless from the first moment t I walked into the dealership. We were treated with the utmost respect from More

by arleend21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Hills
Aug 25, 2020 -

Gold Coast Cadillac responded

Thank you for taking the time to share with us! The goal of the Gold Coast Cadillac team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Sincerely, The Gold Coast Cadillac Team

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