Gold Coast Cadillac

My salesman and the service coordinator were extremely nice and I believe really want people to be satisfied. That's the positive. The negative is the car I bought is a xxxxx. I did all the typical online nice and I believe really want people to be satisfied. That's the positive. The negative is the car I bought is a xxxxx. I did all the typical online research before considering a Cadillac SRX. The price was fair and they didnt seem to have a lot of problems. The bad...... I have never had a car with 3rd row seats and did not know to the best way to check for them is to see if there are 3rd row seat belts. I asked the salesmen if the storage compartment that is shaped like a seat was 3rd row seating and he said yes. I also made the mistake of not test driving it under the conditions that I normally drive because I was in an accident the day before an a little shaken up. I will say that that is my fault for not doing the necessary due dalliance. However when purchasing a car from a reputable dealer, I feel the average person would expect a decent car. The first thing I noticed was the windshield made noise, I took it back and they "fixed" it. I was happy until I took it on the highway the next day, and the windshield was still making a vibrating noise that sounded like the tire that blew out of the car I had recently been in an accident in, so I took it back. The belts were starting to go too and they were kind enough fix them and "re-fix" the windshield. The windshield still makes noise. At this point I have owed the car about three weeks and the dealer has had it in there service center about the same amount of days I've been able to drive it. I took it back the same day it was "fixed" and they said they would take it in again in a few days. I inquired about trading it and the offered to look into that too. In waiting to take it back I hear new noises every time I get it the car, there is a vibration coming from the dash, I can feel every bump in the road, and it makes noises that sound like my father's old van that had a bent axle and a broken muffler. I hate this car, it is a 14k mistake. I never want to get in another Cadillac again and probably won't deal with this dealer after the car's fixed and I can get rid of it. More

Nov 2nd 2013 I purchased a Honda Fit from Gold Coast Caddy and was very happy with my experience. The salesperson Chris Foster was great to deal with, no games at all, price was quite fair, and within 2 Caddy and was very happy with my experience. The salesperson Chris Foster was great to deal with, no games at all, price was quite fair, and within 2 hours I was actually off and driving my, new to me, honda. BTW when I went to test drive the car the battery was dead (someone had left a light on or something) and before I took final owership they put in a new battery without asking. That impressed me. Wish I had known the experience would have been this easy, I would have purchased long ago as my car was quite beat. Note: If you are buying used from Gold Coast recommend watching the internet prices. Over time they had reduced the price of mine which showed it to be a good price before I walked onto the lot. More

I purchased my 2014 Cadillac ATS 2.0 from Ron on Saturday after being recommended to this dealership /salesman from my grandson who purchased his CTS from him a few months ago. From start to finish this tra after being recommended to this dealership /salesman from my grandson who purchased his CTS from him a few months ago. From start to finish this transaction went as smooth as possible and was hassle free. I would go purchase another vehicle from this dealership in a heartbeat ! More

I had the best experience at Gold Coast Cadillac! Joe Wall is fantastic and ensured my satisfaction. He took care of every detail from the purchase of my vehicle to paperwork. The team at Gold Coast were Wall is fantastic and ensured my satisfaction. He took care of every detail from the purchase of my vehicle to paperwork. The team at Gold Coast were warm and inviting and I did not feel pressured to purchase a vehicle. I would highly recommend this dealership to all my friends and family. Thank you Gold Coast! More

I stopped by after a car event on a saturday morning , I was "window shopping" so to speak , Ron introduced himself to me we began talking , I wanted to see if it was feasible to trade in my car with a huge was "window shopping" so to speak , Ron introduced himself to me we began talking , I wanted to see if it was feasible to trade in my car with a huge monthly payment for something more reasonably priced. In one week from meeting Ron , himself as well as with the help of the managers was able to buy my car out and put me in a new 13 cadillac cts for a great monthly payment. No games , no BS , straightforward and professional employees and managers. I have had lots of experiences with car dealers both positive and negative and this was one of my top experiences. I would recommend Gold Coast Cadillac and Ron to anyone. In fact, already recommended him to my grandfather for when his lease ends. More

Aside from loving my new ATS, my experience with Gold Aside from loving my new ATS, my experience with Gold Coast Cadillac and you has been, well, surprisingly good. Surprising because it was not the Aside from loving my new ATS, my experience with Gold Coast Cadillac and you has been, well, surprisingly good. Surprising because it was not the usual hustle and trickery one anticipates at an auto dealer. First, dealing with Joseph Wall on phone and internet was straightforward, no xx. Which began my amazement. Most dealers overwhelmingly try to get you into their showroom with vague assurances you will get a good deal. Second, meeting with Joe at the Gold Coast showroom to do the deal was the same as on the phone: straightforward and pleasant. No pressure, no bait and switch, professional, personable. Third, Picking up the car 2 weeks later also went without a hitch. Another plus. Receiving the originally unannounced iPad was another pleasant experience. Fourth, Joe's note of appreciation and other letters from Gold Coast were low-key ways of reminding me of my wise decision to do business with you. Much appreciated. Fifth, receiving the license plates as promised in 2 weeks. Sixth, receiving the excellently produced and printed coffee table book on Cadillac "then and now" history was yet another pleasant surprise! Basically, Joseph Wall and Gold Coast Cadillac operated on one of the highest levels of professional sales and marketing I've ever experienced! Kudos! If you ever need a customer testimonial or "like", you'll get it from me. Thank you for such a truly positive car sales experience. Charles Dyner More

THIRTY MINUTES WALKING THE LOT LOOKING AT CADILLACS AND NO ONE ASSISTED ME. I SAW AT LEAST ONE SALESMAN IN THE LOT AND I WAS IGNORED, NOT EVEN A GOOD MORNING, JUST WALKED BY ME NO ONE ASSISTED ME. I SAW AT LEAST ONE SALESMAN IN THE LOT AND I WAS IGNORED, NOT EVEN A GOOD MORNING, JUST WALKED BY ME More

From the moment my wife and I walked in, we could tell this dealership was unlike most others. Ron approached us with a kind smile and friendly greeting. He was not pushy in the slightest. He offered to s this dealership was unlike most others. Ron approached us with a kind smile and friendly greeting. He was not pushy in the slightest. He offered to show us the SRX. Once we were in the car, Ron spent nearly 30 minutes explaining every detail of the vehicle as we sat in it with him. The test drive was great and when we got back to his desk, he worked with us on price and made sure we were happy. I will definitely buy my future vehicles from Ron. It was an overall excellent experience. More

I brought my 2012 cadillac in for some regular maintence and a concern with the acceleration, i dealt with mike levine, he was very professional,listened to my concerns and kept me updated the entire time, and a concern with the acceleration, i dealt with mike levine, he was very professional,listened to my concerns and kept me updated the entire time,which only took 1.5 hours from start to finish.The car is perfect again.I want to thank mike and the staff for making my visit so easy, i will be sure to refer anyone interested in a cadillac to Gold Coast. Chris M More

From the first online contact with Kelhi Costello to driving away with the vehicle the experience was the most professional and pleasant that one could hope for. Online communication with Kelhi was prom driving away with the vehicle the experience was the most professional and pleasant that one could hope for. Online communication with Kelhi was prompt, professional, inviting, and comprehensive. When I arrived the next day the receptionist called Kelhi, I was promptly introduced to Anthony Zaino, and test driving the vehicle of interest within 10 minutes. Anthony is a true professional. He is friendly but not pushy, efficient and respectful, and moved the process at the pace I was comfortable with but never any delay. We came to an agreement on purchase price within the first hour, he then introduced me to Keith Harvey because we both have midwest origins, spoke to Keith for 1/2 hour about pleasant topics (never mentioning the purchase or dealership) and quickly moved to the paperwork after that. Next I was introduced to Walter Nowal who guided me through the paperwork process quickly and efficiently. Walter even asked my permission to share the additional services and packages that were available with my purchase. When explaining the packages (wheel and tire, paint and interior protection, etc.) he clearly stated prices, advantages, and warranties but also mentioned that there was no urgency to purchase immediately. I was free to think about it and take advantage of the package at a later date. Every individual in the dealership was professional, friendly, respectful (always addressing me as Mr.) and the whole process was a few hours from arrival to paperwork completion. All this and I was just purchasing a used vehicle for under $15k yet they treated me like I was purchasing a $100k Cadillac. They changed fluids and filled the gas tank then I drove away with my vehicle the same day. WOW - go to Gold Coast to purchase a vehicle, ask for Anthony Zaino, and have the best car buying experience of your life! My kudos and thanks to this great group of professionals. More