Gold Coast Cadillac

Gold Coast has a team approach such as Chris Bruno, Gary G. in service and when needed the customer is treated as a Cadillac owner should be treated ,that teak increases the value of the car!! G. in service and when needed the customer is treated as a Cadillac owner should be treated ,that teak increases the value of the car!! More

Trying to find a new car is like sticking needles in your eyes. You dread to do it but in this case it was probably my best experience ever. I have bought approximately 10 cars in my life Tony is the guy who eyes. You dread to do it but in this case it was probably my best experience ever. I have bought approximately 10 cars in my life Tony is the guy who made the deal work. His no pressure approach, personality and sense of humor made it pleasurable. I would recommend anyone who wants to take the hassell out of buying a car to see him. More

Great sales experience, have leased vehicles for more than 15 years this was the best experience I ever had. Ease of transaction, most initial contact was by phone, Salesmen I worked with was very good, than 15 years this was the best experience I ever had. Ease of transaction, most initial contact was by phone, Salesmen I worked with was very good, very knowledgeable in all aspects.. Could not be happier!! Larry D. More

What a great experience. Bob was perhaps the best salesperson I have ever come accross. I called him first to talk about the car I saw om autotrader. He answered all my questions in a relaxed manner. salesperson I have ever come accross. I called him first to talk about the car I saw om autotrader. He answered all my questions in a relaxed manner. When we met and then spent more than a few hours it was like I knew for years. All questions were answered, he checked and found out the car had a extended warranty, I still wanted to think about it, he said fine, no pressure. That was Wed., I called Fri., and told him I wanted the car would oick it up the next day. Offered him a credit card deposit, he said no need and would put the sold sign on it. Asked me when I would like to pick it up. It was ready, I was then shown by another person all the features. Not even a mention of give me the money, Once done we completed the paper work. Shook hands and then me and the wife took off. I would mention that on Sat. the place was hopping. This is truly a outstanding dealership. All the sales were dressed neatly with shirt and tie. Reminds me of Polkowitz in Perth Amboy were I bought my first Cadillac, an eldorado. If a had the money I would be back every year to buy a car from Bob. A true professionsl salesperson. If a Cadillac is your choice this your place to pick one up. More

This is my first experience with Gold Coast Cadillac/SAAB and my last! AVOID THEM AT ALL COST.... In November I purchased a SAAB SUV from Gold Coast. At first I was not going to buy a SAAB because I read tha and my last! AVOID THEM AT ALL COST.... In November I purchased a SAAB SUV from Gold Coast. At first I was not going to buy a SAAB because I read that SAAB was experiencing financial problems, however right before Thanksgiving the General Manager called my house after I test drove the SAAB SUV and ask me if I liked the car. I said yes, but said I was concerned about SAAB's financial problems. The General Manager told me not to be concerned. The SAAB parts are the same used in the Cadillac SUV and Gold Coast will continue to support SAAB regardless. So I made the mistake of buying a car from Gold Coast. Two weeks after purchasing the car when my license plates came in, I returned to the dealer to have my front plate put on because the car has no mounting bracket. I was told they needed to order a part and would call in a few days.... NO CALL. I went back 2 weeks later a was total SAAB went out of business and they can't get parts, your on your own. I then talked to the General Manager about my maintenace that was included with the car I just bought from Gold Coast. He told me to save my receipts and hopeful when SAAB is out of backrupcy, I should submit my receipts. He then went on to tell me his problems with all the SAAB he still has on the lot. You have to question a company that misinforms their customers, takes the money, sells a car with a service warranty and then abandons the customer. I still have no front plate, no calls back, and left with no car warranty. STAY AWAY!!!! More

12/2011 I found a car online and inquired through the 12/2011 I found a car online and inquired through the website. Dealer was very friendly over the phone. Tells you everything you want to hear. I dr 12/2011 I found a car online and inquired through the website. Dealer was very friendly over the phone. Tells you everything you want to hear. I drove almost 80 miles to the dealership for him to then ask how I was going to pay. I said credit card and the response was oh well can you get a check because credit card will cost us like $400 and we aren't making much money on the car. A little reluctant I said ok and he gave me directions to the nearest bank. I then drove about 15 min to a bank to get a check that cost me money to save them money!! I drove back to the dealership spending anther 15 min to get back. I forgot to mention that when I was looking over the car I noticed a piece of molding cracked. I pointed it out and stated that this is over $1000 to fix the crack. Steve's answer was "well it's a used car it is what it is" and would not take anything off the price. a little annoyed I went in and that is when I was asked how I was going to pay. So after being agrivated twice by this dealer I thought was very pleasant over the phone, now realizing he is a typical sleazy used car sales men, I sign all the papers and am ready to go when I see only 1 set of keys on the desk for the car. I question it and again Steve's answer is well its a used car that's all we have. Again I state "well that's another $150 out of my pocket to get a second key". No response from the dealer. Is all the dealer kept boasting about was that they are the #1 Cadillac dealer in the world. No one sells more cars then them. Well maybe that is true but if your not spending $70000 on a escalade then I would stay away from this dealership. If they were such a great dealership they could have done even a little accommodation instead of putting all of the costs on me. I was nice enough to save them $400 so the could make me spend an additional $1200 to bring car up to level presented by the dealer More

I called for an internet price on a car that I saw in their advertisement. Kelhi in internet sales could not have been any nicer or easier to work with. I had more than my share of questions which she their advertisement. Kelhi in internet sales could not have been any nicer or easier to work with. I had more than my share of questions which she courteously and promptly responded to. Basically it was 'one and done' with the pricing, as it should be! I appreciate that. The sales person Anthony and Bill, who showed us the car's features, could not have been nicer. I certainly will recommend this dealership. More

I needed a used vehicle at a certain price due to I needed a used vehicle at a certain price due to financial problems. Kelhi listened to my problem and worked out a great deal for my financial situa I needed a used vehicle at a certain price due to financial problems. Kelhi listened to my problem and worked out a great deal for my financial situation. I would be driving 4 hours from New York to get to dealership, so I was hoping the car was in the condition as described by Kelhi- well the vehicle was in better than that condition. I drove the vehicle home for 4 hours with no problems. Everyone at the dealership was helpful and friendly. Bill was the person that I dealt with for the delivery of the vehicle, he was so professional and friendly and the process went very smoothly. I dealt with Al on the phone as to the pre-delivery of vehicle and he was a pleasure to work with. We had to rent a vehicle one way to pick up truck. Bill was helpful to loan one of Gold Coast wehicles to us so that we could return the one-way rental. This dealership exceeded all our expectations in regards to price, condition of vehicle, customer service. More

I have never looked forward to shopping for a car having purchased vehicles at various dealerships through the years. I was in the market for a Cadillac (my dream car which I was finally able to buy!) and purchased vehicles at various dealerships through the years. I was in the market for a Cadillac (my dream car which I was finally able to buy!) and I was concerned about dealing with a car salesperson. A friend referred me to Chris Bruno at Gold Coast Cadillac in Ocean, New Jersey and I can honestly tell you it was the BEST experience I could have ever dreamed of. Chris was professional and cared about finding what I was looking for. I think he was as excited as I was that I was purchasing my first Cadillac! He was remarkable attentive and even entertained me during the time I spent at the dealership. When I wasn't sure if I would be approved he reassured me and got the deal done. I know this will be the first of many future Cadillacs. It is a true AMERICAN CLASSIC and drives like a dream. I will tell anyone who asks that CHRIS BRUNO is the man to see if you are visiting Gold Coast Cadillac!! Thank you Chris for the incredible experience and for your professional and courteous demeanor. More