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Gold Coast Maserati Alfa Romeo

Great Neck, NY

4.7
380 Reviews

732 Northern Blvd

Great Neck, NY

11021

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380 Reviews of Gold Coast Maserati Alfa Romeo

July 22, 2023

Was not aware of the service charges for my two year check up.was led to believe this was included Had to drive 45 minutes to get a oil change when I could of done this five minutes from my house at Bet More

by Andrew.goetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Umali
Jul 25, 2023 -

Gold Coast Maserati Alfa Romeo responded

Hello Andrew, Thank you for sharing your feedback with us. We are sorry for any confusion or inconvenience caused. At Alfa Romeo Fort Lauderdale, we value transparency and strive to provide our customers with clear information regarding service-related costs. Please accept our sincere apologies for any miscommunication that occurred. We take your feedback seriously and will work diligently to ensure that all of our customers are well-informed about potential future charges. Should you reconsider giving us another chance in the future, we would be more than happy to address any concerns and make your next visit a more positive one. Once again, thank you for sharing your thoughts with us. We hope to have the opportunity to serve you better in the future. Best regards.

July 21, 2023

Service adviser Chris Umali was extremely helpful and attentive throughout my service providing an outstanding customer experience. Director Ed Hoene created a clear feeling of personal involvement and r More

by ny.fmauro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Hoene, Michael Bellina, Helen Pak, Vanessa Policastro, Christopher Umali, Greg Beaumont
July 16, 2023

Greg is my service advisor he is great, upfront and honest. He is an asset to this dealership. Overall Goldcoast Maserati is the best due to their commitment to customers and excellent customer service More

by Ccadogan45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Beaumont
June 29, 2023

Outstanding customer support! My dream car arrived at my doorstep in like-new condition with just a few text messages. Professional service made for a great customer experience. More

by b_austin
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Angel Vega
June 15, 2023

Staff and service center very welcoming and helpful I’ll definitely come back I would highly w More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bellina, Helen Pak, Vanessa Policastro, Peter Lehmann, Christopher Umali, Greg Beaumont
June 15, 2023

Customer service Advisor Gregory was Excellent and very efficient. customer service is also excellent and prompt More

by Mrstag421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Beaumont
May 18, 2023

The people are very nice and helpful. They want you to feel satisfied especially Greg. Greg is the best one there. More

by Rachelmarieexo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Beaumont
May 09, 2023

I just had the most remarkable experience in purchasing a car. I have had many cars over the years, from VW to Infiniti to Porsche to Audi and now to Alfa Romeo. The lack of pressure and welcoming atmosphe More

by jbest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Yaeger
May 01, 2023

Cody was awesome. He made it a very pleasant buying experience and took the time to get me my best deal on the car More

by Labman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Yaeger
April 30, 2023

Good fast service and able to speak with someone about my issue. Would recommend to friend More

by Balibrandi5@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Umali