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Gookin Ford Sales Inc.

4.9

4 Lifetime Reviews

510 Factory Outlet Dr., Story City, Iowa 50248 Directions
Sales: (888) 859-7674

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4 Reviews of Gookin Ford Sales Inc.

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November 10, 2018

"This is the only dealership I would take my car to."

- Happy Customer

A warning light came on (Service Engine Soon) and they pinpointed the problem and it hasn't been on since then. I also was able to get my car serviced at the same time.

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Recommend Dealer
Yes
Employees Worked With
Service Manager
November 05, 2018

"scheduled service and troubleshooting"

- Woody

My Explorer was in for its oil filter change. It was also checked for a perceived coolant leak. The service and check were carried out in a timely manner.

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Recommend Dealer
Yes
Employees Worked With
Max – Service Manager
October 26, 2018

"Excellent and timely."

- Leo and Jackie

I believe this is the 3rd vehicle we have purchased from Gookin Ford and the satisfaction of professionalism and satisfaction increases with each vehicle. Leo Reiter

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Recommend Dealer
Yes
Employees Worked With
John Gookin and the the finanacial guy
August 03, 2015

"Vehicle not as represented"

- odies4me

This dealership failed to provide accurate information and pictures of a 2011 F150 Lariat online. Upon arrival from several hours away, my examination found mice damage in the engine, a bad battery, bald tires, excessive rust and peeling chrome. The vehicle also had not been well cleaned as the bed was caked with dirt and trash in it. From the salesman to the owner himself they tried to convince me that Iowa vehicles just looked like this; that it was normal. I purposely looked at two other dealerships in Iowa on my way home (with my money in my pocket) to prove or disprove this. Evidence showed Mr. Gookin was just trying to sell me a bill of goods. If you live there, maybe its not such a big deal to go home empty handed after having been lied to, but for us online shoppers this dealership is one to avoid.

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Recommend Dealer
No
Employees Worked With
Mr. Gookin
1
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