Gordie Boucher Ford Lincoln of Janesville

I did this survey on line Why are sending this to me. I did it on line I did it on line More

Excellent everybody was friendly willing to help out with us. Show us different features on the jeep, but just everybody just did an excellent job. us. Show us different features on the jeep, but just everybody just did an excellent job. More

Salesman was very nice. Happy with my trade. Receptionist helped me get car seat in car. Two employees went out of their way to put my luggage rack on one of which was Ron . Happy with my trade. Receptionist helped me get car seat in car. Two employees went out of their way to put my luggage rack on one of which was Ron . Professional staff all of them Ron Shawn Phil and the new finance person mike. Another tech helped me hook my phone to car. Finance guy was respectful low pressure and made good suggestions. My one abd only complaint was took over a week to payoff my car and my grace period was just abt over ; felt someone else should have done it while Mike was ill and that I wasn’t overly thrilled to have to make another trip to Janesville to sign paperwork that was forgotten. Overall a good dealership Ron was nice to deal with and I would and have already reccommended to others . You sell a high quality American made car. More

Ron made everything so easy for me before I came. The staff was excellent. Made my whole car buying experience so smooth and easy! The staff was excellent. Made my whole car buying experience so smooth and easy! More

Easy to work with, on time and informative. The mobile service worked well for me. The mobile service worked well for me. More

Have an electrical or computer problem. Had car 9 days your tech could find nothing! Elisha SAW the message on the screen that was not right, but they could not find anything? I bought a $4 Had car 9 days your tech could find nothing! Elisha SAW the message on the screen that was not right, but they could not find anything? I bought a $4200 premium extended maintenance program from you. Was told it may not cover the problem!!! WHAT? More

Very good Nice people very knowledgeable showed us what we were looking for That's it we were looking for That's it More

I needed work on my 4x4 and they completed it in a timely and professional manner and professional manner More

Awesome service writer. Upfront and honest. Best service writer ever in the industry Great work Upfront and honest. Best service writer ever in the industry Great work More

They went over and above correcting two warranty issues. I was pleasantly surprised they removed two small scratches on the driver's door. I was pleasantly surprised they removed two small scratches on the driver's door. More