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Gordie Boucher Ford Lincoln of Janesville

Janesville, WI

4.8
4,278 Reviews
Call Dealership (608) 607-3724
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2727 US-14

Janesville, WI

53545

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4,278 Reviews of Gordie Boucher Ford Lincoln of Janesville

December 27, 2025

I’m upset that he didn’t turn the dashboard light back on after cleaning the battery. There is no way he didn’t notice it reset everything. More

by JESSAQUASAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember
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Jan 01, 2026 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for your review, Jess. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Sean Tompkins Service Manager 608-754-5511

December 24, 2025

Outstanding! Worked very hard to get my heater working and provided a loaner in the meantime. More

by sagewood1
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran, Jeffrey Beran
Report | Print
Dec 24, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

December 23, 2025

Great from the greeting by Gordie to the signed paperwork with Riley. I'll come back More

by SCOTT.LIBSON
Recommend Dealer
Yes
Employees Worked With
Gordie and Riley
Report | Print
Dec 23, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

December 22, 2025

Having financed $30,000 for a car from your dealership, it would have been such an easy (and arguably the appropriate) thing to get a second key made for me. It took six months, two voicemails, and finally More

by JOHANNAADAMS876
Recommend Dealer
No
Employees Worked With
Laura Derose, Laura Derose
Report | Print
Jan 01, 2026 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for this feedback, Johanna. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sean Tompkins Service Manager 608-754-5511

December 21, 2025

Dale was patient and knowledgable. I drove away with the car I wanted. Thank you Dale! More

by retzlafflorrie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Karolczak, Reilly West
Report | Print
Dec 21, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for choosing Gordie Boucher Ford Lincoln of Janesville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ted Harris General Sales Manager 608-754-5511

December 21, 2025

They kept me informed through the entire process and very professional They did a great job More

by RANK1
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beran, Jeffrey Beran
Report | Print
Dec 21, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

December 21, 2025

I'm concerned my vehicle my not having been properly checked out or inspected. Maintenance inspection More

by calebsnyder20
Recommend Dealer
No
Employees Worked With
Curt
Report | Print
Dec 25, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sean Tompkins Service Manager 608-754-5511

December 19, 2025

Honest. Helpful. Told me everything up front Let me know what was going on and took care of things on a timely manner More

by Spbs90
Recommend Dealer
Yes
Employees Worked With
Alex and Eduardo
Report | Print
Dec 19, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sean Tompkins Service Manager 608-754-5511

December 18, 2025

Efficient, very helpful and friendly Efficient, very helpful and friendly . Samantha was knowledgeable of the vehicle and financing was speedy More

by DENNY_EMAIL
Recommend Dealer
Yes
Employees Worked With
Samantha Champion, Samantha Champion
Report | Print
Dec 18, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Ted Harris General Sales Manager 608-754-5511

December 12, 2025

They were very quick, understanding, and provided detailed information. Staff there was very friendly. I would recommend them. More

by MARANOFSINGER
Recommend Dealer
Yes
Employees Worked With
Bradley Hanthorn
Report | Print
Dec 12, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

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