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Gordie Boucher Ford Lincoln of Janesville - Service Center

Janesville, WI

4.7
2,429 Reviews
Call Service Center (608) 607-3724

2,429 Reviews of Gordie Boucher Ford Lincoln of Janesville - Service Center

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April 27, 2025

Very helpful and friendly. Communicated well. Got right to the problem and got it fixed in a timely manner. More

by tomtrudyspike
Recommend Dealer
Yes
Employees Worked With
Alex Hafferkamp
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Apr 27, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

April 27, 2025

Very prompt and professional! A class operation, the complementary wash was a very nice surprise. More

by MWLAMERS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford Lincoln of Janesville. We look forward to having you as one of our valued customers for many more years to come! Sean Tompkins Service Manager 608-754-5511

April 26, 2025

THE SERVICE DEPT IS THE REASON I HAVE BEEN A LOYAL CUSTOMER FOR 2 DECADES. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Beran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford Lincoln of Janesville. We appreciate your business and hope to see you again soon! Sean Tompkins Service Manager 608-754-5511

April 26, 2025

The staff at the FORD Garage have always gone above and beyond for me and my family. We have been customer of Their for more than 40 years. They treat us like family. More

by TINA.KAROLCZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reilly West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Chesebro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DALE KAROLCZAK
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Apr 26, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sean Tompkins Service Manager 608-754-5511

April 26, 2025

Always very helpful, professional and friendly service! Body shop just repaired my van and also were fast, friendly and professional service. More

by Kenblanke
Recommend Dealer
Yes
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Apr 26, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

April 26, 2025

Answered all my questions. Had pleasant conversations and was very accommodating. Very nice experience to work with Jeffrey. More

by Terdiamiller
Recommend Dealer
Yes
Employees Worked With
Jeffrey Vance
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Apr 27, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sean Tompkins Service Manager 608-754-5511

April 25, 2025

I had 4 new tires and 4 new TPM units installed. Alignment done. I was given a ride home and picked up when work was finished! More

by DROOT
Recommend Dealer
Yes
Employees Worked With
Alex Hafferkamp
Report | Print
Apr 25, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sean Tompkins Service Manager 608-754-5511

April 25, 2025

Remodeling turned out nice. Oil change was fast. Video was pretty cool. Three more words. More

by JSMOOT13
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisha Lone
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Apr 25, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come! Sean Tompkins Service Manager 608-754-5511

April 25, 2025

Great service and well come back again Appreciate the complimentary pick up! Thanks very much! More

by Lonsherman99
Recommend Dealer
Yes
Employees Worked With
Jake as an advisor and Steve and Brett picked up and delivered my truck. kudos to you all.
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Apr 25, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else. Sean Tompkins Service Manager 608-754-5511

April 25, 2025

Very thorough, very considerate, very friendly. Alex made a real effort to explain things in a manner that was understandable. More

by Judithpunzel
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Apr 25, 2025 -

Gordie Boucher Ford Lincoln of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sean Tompkins Service Manager 608-754-5511

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