Gordie Boucher Ford of Menomonee Falls - Service Center

Excellent communication, diagnostics and service. Craig is the best! Will move all of my service work to Boucher in Menomonee Falls. Craig is the best! Will move all of my service work to Boucher in Menomonee Falls. More

I bought my truck in for a oil change and recall. They did the oil change but not the recall. They did the oil change but not the recall. More

The gentleman checking me in was great, efficient and relatable. It was nice to have someone like him to work with. relatable. It was nice to have someone like him to work with. More

Fast and friendly service. I was kept well informed. My car wash was first class I was kept well informed. My car wash was first class More

Very understanding on the situation of problem with car and repairs were done promptly and professionally and repairs were done promptly and professionally More

Honest and professional. Work was completed in a respectable amount of time.very satisfied with my experience Work was completed in a respectable amount of time.very satisfied with my experience More

They are absolutely amazing i will continue to go there for service and new car purchases. Wow far beyond anywhere else for service and new car purchases. Wow far beyond anywhere else More

Arrived early, got me right in, kept me updated, address the vehicle's recall. Well done overall. the vehicle's recall. Well done overall. More

Your technicians truck leaked an oily substance on my driveway and it won't come out. I would like a follow up on this matter. driveway and it won't come out. I would like a follow up on this matter. More

I've used them for service in the past and my experience was exceptional. This time I had an issue that I noticed a day after my oil change, my car was leaking oil on my driveway. I called and they said to was exceptional. This time I had an issue that I noticed a day after my oil change, my car was leaking oil on my driveway. I called and they said to come in today or tomorrow or as soon as possible. I went to the dealership where Errick Clay took care of me again. He's been very helpful and has made me feel taken care of. I never had to wait, both times he had me pull my car right up to the shop. Despite there being an issue, I thought Errick and the other employee's customer service was great and would definitely recommend them. It's great they have a waiting area with wifi and refreshments so I always remember to bring my computer. The young technician who gave me my keys back was very apologetic after fixing my car. Everything was good to go in a matter of minutes. I just told the guys, hey, things happen and if that's the worst thing that happens all day we still had a good day. The point is that they fixed my car promptly and never once did I get the "oh you don't know what you're talking about you're not a car guy" attitude. More