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Gordie Boucher Village Ford of Thiensville - Service Center

Thiensville, WI

4.8
697 Reviews
Call Service Center (262) 257-9649

697 Reviews of Gordie Boucher Village Ford of Thiensville - Service Center

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January 11, 2024

Staff was courteous and friendly. Work was completed without telling me there were issues that needed addressing. Appreciated the video of the work that was completed. Enjoyed the cle More

by fogelbrenda
Recommend Dealer
Yes
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Jan 13, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're looking forward to your next visit with us!

January 11, 2024

Mike the pick up was friendly and on time. Karissa kept me informed and did a great job More

by CNEUBURG
Recommend Dealer
Yes
Employees Worked With
Karissa
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Jan 13, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Thanks for highlighting some of our staff who helped make this such a great experience! Until the next time we meet, take care!

January 11, 2024

Great service department team and work is always done right. Easy to make an appointment and always get you on the road the same day. More

by Raptorman
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
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Jan 13, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

January 11, 2024

I had an oil change I had an oil change & all went well. Do not know the name of who did the work More

by KATIEB0331
Recommend Dealer
Yes
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Jan 13, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi Katie, we appreciate your positive review about your recent experience with us! Please let us know if we can ever help you in the future.

January 11, 2024

They picked up my They picked up my car to check why the navigation screen was freezing up. They could not find a reason. More

by mpkroes
Recommend Dealer
No
Employees Worked With
. I worked with Tony Garbo. He was fine. I was hoping for a better outcome to the issue I had with my Lincoln Nautilus screen.
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Jan 13, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, it is disappointing for us to hear that your experience was anything less than great. We strive to make sure you have a 5-star experience. Please reach out to our General Manager, Anthony Garbo, at 262-242-1100 so that we can make this right.

January 11, 2024

Great service and team. Will be back. Thanks Michael! Michael and team we very helpful More

by mjd2386
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer, Michael Wemmer
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Jan 13, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Thanks for highlighting some of our staff who helped make this such a great experience! We can't wait to see you again, have a great day.

January 11, 2024

They are always friendly and go above and beyond That is all there is to say More

by M.L.WEMMER
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer, Michael Wemmer
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Jan 13, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we're pleased to know we have been able to exceed your expectations and really help you out! We're looking forward to your next visit with us!

January 11, 2024

My experiences have always been excellent. This last time I went in with a problem that was not solved. There were a lot of things that were done. They were done very well, but the one thing t More

by Jeffhuff0
Recommend Dealer
No
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Jan 13, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi Jeff, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our General Manager, Anthony Garbo, at 262-242-1100 so that we can make this right.

January 11, 2024

Steve was awesome! He had great communication and followed up with me throughout the process of getting my car fixed. More

by jono8706
Recommend Dealer
Yes
Employees Worked With
Steve
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Jan 13, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Hi there, we are glad that Steve was able to provide you with such a great experience! Please let us know if we can ever help you in the future.

January 11, 2024

Great experience. Unlike big auto dealers, you are treated like a person, not a number. More

by mwasik
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer, Michael Wemmer
Report | Print
Jan 13, 2024 -

Gordie Boucher Village Ford of Thiensville responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

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