Gordie Boucher Village Ford of Thiensville - Service Center

They recorded my name wrong, they could not find me in their system No one cared to fix the issue when I asked. Poor communication. No one pays attention to details. their system No one cared to fix the issue when I asked. Poor communication. No one pays attention to details. More

Did a great job repairing my vehicle. Kept me well informed on progress. They are my go to body shop. Hope I don’t need them too much. Kept me well informed on progress. They are my go to body shop. Hope I don’t need them too much. More

Angela is fantastic! Whenever, I come in she is in good spirits, helpful and great to work with. Whenever, I come in she is in good spirits, helpful and great to work with. More

Everyone I dealt with was very good and everyone was informative and on time. The video sent was a nice touch to explain what they found informative and on time. The video sent was a nice touch to explain what they found More

Angie at the service desk was extremely accommodating and helpful during my service experience. I came in with somewhat of an emergency situation and she handled it with class. Also my overall dealership exp helpful during my service experience. I came in with somewhat of an emergency situation and she handled it with class. Also my overall dealership experience was fantastic. I would highly recommend their service department. More

Great, friendly staff with services that go above and beyond, even willing to pick up my car at no cost. beyond, even willing to pick up my car at no cost. More

I'm at work so I can say everything was great. Services performed and all employees I have ever talked with have been excellent. Services performed and all employees I have ever talked with have been excellent. More

Excellent in all ways. Great customer service. Repairs accomplished quickly and correctly. I especially appreciate the pick up and delivery from my office! Great customer service. Repairs accomplished quickly and correctly. I especially appreciate the pick up and delivery from my office! More

Recently, my F250 tail light needed replacement. On my way to work, with no appointment, I stopped by Gordie Boucher Village Ford's service desk to see if they could look at the tail light, confirm On my way to work, with no appointment, I stopped by Gordie Boucher Village Ford's service desk to see if they could look at the tail light, confirm the correct part and order the new light. Angie asked on their technicians to take a quick look to confirm the correct part. She then ordered the part. A couple of days later, in the morning, she called saying the part was in and asked when it would be convenient for me to bring my truck in for the light replacement. I asked if they have openings in the next couple of days. She said if I brought the truck in that morning and left it at the dealership, they could have the new tail light installed yet that day. Great. I dropped the truck off and within a couple of hours she called to tell me the truck was ready. Angie, Tim and Adam always go out of their way to make things convenient for their customers. And we always receive the highest quality of service. That's why our family trusts Gordie Boucher Village Ford of Thiensville service department to keep our vehicles safe and on the road. Thank you, Angie. More

Great staff, completely satisfied with the work done on my truck. Would recommend highly service center highly my truck. Would recommend highly service center highly More