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Gordon Chrysler Dodge Jeep Ram - Service Center

Washington Court House, OH

4.8
145 Reviews
Call Service Center (740) 313-8269

145 Reviews of Gordon Chrysler Dodge Jeep Ram - Service Center

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November 29, 2023

Bill and Jake are hands down the best in the business when it comes to any and all service needs. Their communication and professionalism is unmatched. They will always have my business!! More

by Rob R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2023 -

Gordon Chrysler Dodge Jeep Ram responded

Rob, thank you for taking the time to write us a review! We're pleased that you were satisfied with Bill and Jake's service and are proud of their communication and professionalism. We look forward to serving you for many years to come.

November 24, 2023

Best dealer and best service advisor No one else I would trust with my Jeep More

by John Bissman realtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

Gordon Chrysler Dodge Jeep Ram responded

John, thank you for taking the time to write us a review! As a different kind of dealership where everyone cares, we are proud to provide you with trusted service for your Jeep. Thank you for your business and for taking the time to recommend our dealership, and especially Bill! We look forward to serving you for many years to come.

November 17, 2023

They are very courteous and timely on check in. Services were completed as promised with very good explanation. More

by JACH03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Gordon Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to leave us such a great review! We're so glad that you had a great experience in our service department. One of the things that we are proud of is our commitment to transparency and clear communication, which is crucial when it comes to servicing your vehicle! We wish you many great smiles and miles in your Chrysler and we look forward to seeing you again!

November 10, 2023

Very courteous and knowledgeable. Always willing to go the extra mile to see that customer is taken care of. More

by WFk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Reinberger Ruehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Meriweather
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Gordon Chrysler Dodge Jeep Ram responded

WFk, thank you for taking the time to share your experience with us! We're thrilled that you were satisfied with the service you received at our dealership, especially from Bridget, Bill, Mark and John. As a different kind of dealership where everyone cares, we pride ourselves in going the extra mile to make sure our customers are taken care of. Thank you for your business, and we look forward to serving you for many years to come!

November 03, 2023

BOTH MEN DOING A SUPER PERFORMANCE IN THE DEPT. NO THAT IS ALL I WILL COMENT AT THIS TIME THANK YOU More

by willardshull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOHN MERRIWEATHER
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Nov 03, 2023 -

Gordon Chrysler Dodge Jeep Ram responded

Willard, thank you for taking the time to write us a review! We are pleased that Bill and John provided you with excellent service. As a different kind of dealership where everyone cares, it is our goal to provide every customer with a positive, transparent experience. We value your time spent with us and are always looking to improve towards 100% customer satisfaction. We apologize we were not able to provide this during your most recent visit and will work to provide a better experience next time! If we can be of further assistance with your service process, we encourage you to give us a call at (740)-313-8554. Thank you again for taking the time to share your feedback.

November 03, 2023

always ready to help and finds time for emergencys and trust the work and knowledge of mechanics More

by FENGDUGHOST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : charlie chrisman trust him with my cars
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Nov 06, 2023 -

Gordon Chrysler Dodge Jeep Ram responded

Fengdughost, we're pleased that you had an overall positive experience here at Gordon CDJR as Charlie and Bill provided you with excellent service for your vehicle. As a different kind of dealership where we truly care, we're pleased that you trust the work and knowledge of our mechanics! It is our goal to provide every customer with a positive, transparent experience. We value your time spent with us and are always looking to improve towards 100% customer satisfaction. If we can be of further assistance with your service process, we encourage you to give us a call at (740)-313-8554.vThank you for taking the time to write us a review and for recommending us!

October 25, 2023

It's changed hands several times over the last forty seven years but still a great small town dealership More

by hrinehart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Meriweather
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2023 -

Gordon Chrysler Dodge Jeep Ram responded

Hrinehart, thank you for taking the time to share your feedback with us! Gordon cares about your time here and we're thrilled that we've been able to consistently provide you with an excellent five-star experience. Thank you for your loyalty to our dealership. We look forward to serving you for many years to come!

October 23, 2023

Easy and convenient appointment time. Finished job as promised and quickly. Friendly service. Job well done More

by kirkpatrickr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Gordon Chrysler Dodge Jeep Ram responded

Kirkpatrick, thank you for taking the time to write us a review! We're pleased that you were satisfied with your service experience here at Gordon. We pride ourselves in providing friendly and efficient service. Thank you for your business, and we look forward to being your trusted dealership for many years to come!

October 22, 2023

Polite, speedy service, cost reasonable. I was in and out within 30 minutes. Very pleased! More

by stolsenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Gordon Chrysler Dodge Jeep Ram responded

Stolsenberg, thank you for taking the time to write us a review! We're thrilled that your experience here with us was worthy of five-stars. As a different kind of dealership where everyone cars, we're proud to provide you with excellent and speedy service with a smile! Thank you for your business and we look forward to serving you in the future.

October 20, 2023

Bill has always went out and beyond what to expect and makes sure you are satisfied with the work performed at the dealership More

by randy.mustard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Meriweather
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Gordon Chrysler Dodge Jeep Ram responded

Randy, we're thrilled that you had an overall five-star experience here at Gordon CDJR as Bill went above and beyond for you! As a different kind of dealership, we care about your service experience. We appreciate you taking the time to share your feedback with us. We value your time spent with us and are always looking to improve towards 100% customer satisfaction. We apologize we were not able to provide this during your most recent visit in regards to your service time and will work to provide a better experience next time! If we can be of further assistance with your service process, we encourage you to give us a call at (740)-313-8554. Thank you again for taking the time to share your feedback.

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