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Gordon Chrysler Dodge Jeep Ram - Service Center

Washington Court House, OH

4.8
159 Reviews
Call Service Center (740) 313-8269

159 Reviews of Gordon Chrysler Dodge Jeep Ram - Service Center

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May 26, 2023

They are a very considerate and pleasant dealership. The service department is the main reason I continue to buy Ram trucks. More

by knisleycraig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2023 -

Gordon Chrysler Dodge Jeep Ram responded

Knisley, thank you so much for taking the time to write us a review! We are so happy that we were able to provide you with the best car buying experience, especially within the service department. Thank you for your continued business, and we look forward to serving you again!

May 25, 2023

So purchased a 2019 Chevy trax with 13+mileage. No heat..they quick fixed it. Still no heat..gotta call em in the morning because purchased 4/15 More

by dowie1979
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Have no idea. Won’t let me click on their pics, js.
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May 16, 2023

We have had an ingoing brake issue with our 2012 Jeep Wrangler. But Bill has always been there to try several different things to get it resolved. The entire dealership has always been cooperative and e More

by hcg905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2023 -

Gordon Chrysler Dodge Jeep Ram responded

HCG, thank you for taking the time to write us a review! We are so happy to hear that Bill was able to help you with your Jeep Wrangler and its brake issues and that our dealership gave you the best experience. Thank you for your continued business. Please come see us again when you are in need of service. Gordon gets it done!

May 13, 2023

Gordon's have always done what and when they said they were going to do. Been on time and correct. Thanks. More

by WAYNETURNER514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Snyder.
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Jun 06, 2023 -

Gordon Chrysler Dodge Jeep Ram responded

Wayne, thank you for taking the time to write us a review. We are pleased that we were able to give you an excellent experience. Please come see us again whenever you are in need of service!

May 11, 2023

It was great costumer service and very friendly people! which means a lot to me . More

by ZACKDALE94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2023 -

Gordon Chrysler Dodge Jeep Ram responded

Zack, thank you for leaving us a review! We are happy that you had both a positive and meaningful customer service experience here at Gordon CDJR. Come see us again whenever you are in need of service!

April 29, 2023

BILL Hall is AWESOME, he made sure are my recalls were met on my 2020 Jeep Wrangler an he also made sure I had a safe vehicle to get back an forth to work why my jeep was being painted. He took care of al More

by penreed2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 27, 2023

Service was fast and professional. From the time I walked in, repair was completed and out the door in 20 minutes. More

by GARYEVANSOHIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 26, 2023

Bill and Jake in the service department are awesome! Super helpful and always friendly. I could also never say enough great things about Charlie in the service department.. He is the best around. More

by hlcruea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Chrisman - mechanic, Jake - service
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April 25, 2023

very professional, friendly, polite and caring. They take good care of my van. I trust them. More

by JJROSIE
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 10, 2023

Great customer care. Communication was extremely professional and helful. Service went the extra mile in trying to resolve a difficult issue. More

by ronwalkerdds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Meriweather
5.0
This rating includes all reviews, with more weight given to recent reviews.
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