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Gosch Ford Escondido - Service Center

Escondido, CA

4.4
987 Reviews

987 Reviews of Gosch Ford Escondido - Service Center

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January 25, 2023

Viktor was excellen, did a really nice job Don’t need to say anything else ok More

by jamsd11
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Gosch Ford Escondido responded

Thank you so much for your excellent review! We are so glad that Viktor had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Escondido to be a positive one. Please don't hesitate to reach out if you need anything else. Mike Tinsley Service Manager

January 25, 2023

I am an avid fan of Ford all my cars are Ford I love it I enjoy driving it and the salesman, the manager and the finance person were very very nice they are so helpful and very attentive to the customer like More

by reynaldaluna
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerman Rodas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Gosch Ford Escondido responded

We are very happy to have provided you with such a positive experience! Noah and our team sincerely value your business and look forward to your next visit. Mike Tinsley Service Manager

January 21, 2023

The most important qualities I need from my auto service provider are doing the job well & good communication. Gosch Ford provides both of those. More

by Troy Brinza
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara De La Rosa
Jan 22, 2023 -

Gosch Ford Escondido responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Troy, and we look forward to working with you again. Mike Tinsley Service Manager

January 21, 2023

Everyone is very nice and helpful. When I come in to have my tires checked, they do it right away. More

by booksworm
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viktor Mazurenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2023 -

Gosch Ford Escondido responded

Thanks for sharing your thoughts about your experience with Gosch Ford Escondido. We appreciate your business and hope to see you again soon! Mike Tinsley Service Manager

January 19, 2023

Luis was fantastic and very communicative. The entire staff was great. The work for the fix was everything it needed to be. Highly recommend. More

by jonpsellen
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerman Rodas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viktor Mazurenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis (don’t remember last name)
Jan 20, 2023 -

Gosch Ford Escondido responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Tinsley Service Manager

January 19, 2023

Gosch and their customer service is always courteous and very professional. Never a doubt in the quality service they provide More

by Greg Hoyle
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerman Rodas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Gosch Ford Escondido responded

Thank you so much for your excellent review, Greg! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Escondido to be a positive one. Please don't hesitate to reach out if you need anything else. Mike Tinsley Service Manager

January 16, 2023

Lost a customer will not be back, people don’t k ow what there doing More

by ericpierceca.03
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sara
January 16, 2023

Customer service has improved! Staff very personable and informative. They exceeded my expectations with completion of work. More

by Markleyj311
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Tinsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara
Jan 16, 2023 -

Markleyj311 responded

Sara was nice to work with too

January 16, 2023

Only took a few hours to replace the recall part. The pickup time was shorter than quoted. More

by Taneighya
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerman Rodas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Gosch Ford Escondido responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Jerman, and don't hesitate to let us know if we can be of further assistance. Mike Tinsley Service Managerhttps://www.dealerrater.com/nmanager/autoresponse/queue/my-queue#

January 15, 2023

Sara helped us and she was great. Super kind and helpful! Answered all our questions and got us right in. More

by tdstroh
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara delarosa 5 stars
Jan 16, 2023 -

Gosch Ford Escondido responded

Thank you! Sara and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Mike Tinsley Service Manager

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