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Gosch Ford Temecula - Service Center

Temecula, CA

4.9
3,503 Reviews

3,503 Reviews of Gosch Ford Temecula - Service Center

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September 12, 2022

Rachelle is the best asset you have in the service department. She always goes above and beyond for the customers. She is simply the most awesome person employee you have!! More

by Seancast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Gosch Ford Temecula responded

We are very happy to hear that Rachelle provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

September 12, 2022

Service department is so helpful and efficient! ! They always take care of their customers. Also they are friendly and professional. I recommend them to everyone I know More

by Shadow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

September 12, 2022

Service department is awesome! ! Rachelle has been our go to person for 10 years. I am so glad she is the Boss now. Well deserved!! More

by Diegovargasj25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that Rachelle had the opportunity to work with you, and we are thrilled that you found your experience with her to be a positive one at Gosch Ford Temecula. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

September 12, 2022

Service department is very friendly and efficient They are always smiling and helpful. I recommend them to everyone I know. Rachelle knows her Fords. Thank you More

by Shadow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Gosch Ford Temecula responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

September 12, 2022

Took my fusion for service, and I have to say this dealership does not disappoint. People there were friendly and the service you get is always great. More

by Jp.sales72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

September 12, 2022

The service department is always happy unlike other dealerships. They treat you like family here. They are very professional and puts customers first. Thank you Gosch Ford Temecula More

by Cesarspacehernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Gosch Ford Temecula responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

September 10, 2022

They worked hard on my Ford escape and gave me great service on my car More

by jpgrd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Masuguchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2022 -

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Jason Noble General Manager

September 09, 2022

Kenn Olsen is amazing! ! He is friendly and very knowledgeable. I took my car to him on the advice of my in-laws. I live in Colorado and needed my oil changed but had a few More

by JMills777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2022 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with Kenn and our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

September 08, 2022

KEN was awesome he worked with my 3rd party warranty and managed to get the shocks and brakes etc all done in a few hours.Very professional and personable.better than my service even at BMW AND MERCEDES DEA More

by shymaafredi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Gosch Ford Temecula responded

We appreciate your business and our team looks forward to serving you again soon! Jason Noble General Manager

September 08, 2022

Kenn Olson has been our service rep for over 20 yrs. He is Friendly Polite and very efficient. He is the go to person we go to when may have an issue with our vehicle and/ or when we need it servic More

by RichKat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2022 -

Gosch Ford Temecula responded

Rich, It's great to hear that Kenn was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gosch Ford Temecula! Jason Noble General Manager

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