3,337 Reviews of Gosch Ford Temecula - Service Center
Don’t take advantage of women. My wife went in for a tire with a slow leak. I pointed out the nail in the tread of the tire. Service advisor said there was sidewall damage and tire My wife went in for a tire with a slow leak. I pointed out the nail in the tread of the tire. Service advisor said there was sidewall damage and tire needed to be replaced! She called me and I told her to leave and head over to American tire where they fixed the leak with a plug for free. shame on you for trying to take advantage of a woman! More
Service experience I brought my truck in for oil change and to Cali RT the new tires to PCM/ BCM for bigger tire size. Cameron in service and Erica in parts were extreme I brought my truck in for oil change and to Cali RT the new tires to PCM/ BCM for bigger tire size. Cameron in service and Erica in parts were extremely help and made my experience very pleasant. Very happy with there service. Thank you. More
unequaled The people at Gosch Ford understand what polite is ... it's amazing. They do good work and treat you with a genuine sense of decency, that is hard to The people at Gosch Ford understand what polite is ... it's amazing. They do good work and treat you with a genuine sense of decency, that is hard to find these days, i actually look forward to "going to the shop", how often can you say that?! Kenn Olson ... i don't know what to say, not just a good service rep but just plain good person .. great guy! I live close enough to another Ford dealer that i could walk there but i prefer to go to Gosch Ford in Temecula. More
Excellent Service Rachelle is very polite and she communicates in a timely manner. She always smile and gives an impressionable character for this location. The loung Rachelle is very polite and she communicates in a timely manner. She always smile and gives an impressionable character for this location. The lounge needs improvement with their pop corn and lately the coffee machine is always broken. More
Always deliver more than promised I've dealt with Rachelle Long for many years as she has taken care of 3 Ford Escapes for me. She has always delivered exceptional service. In sales, I've dealt with Rachelle Long for many years as she has taken care of 3 Ford Escapes for me. She has always delivered exceptional service. In sales, the motto is deliver more than you promise...well, Rachelle promises a high level of service and she always exceeds it. Bottom line - I won't even consider buying another make of vehicle because I don't want anyone else taking care of my vehicles. She is that good. More
Gosh! Gosch was outstanding. Kenn Olsen, the service advisor is the best. He got me in at my appointment time and predicated it would take one hour. I waited in the customer area Kenn Olsen, the service advisor is the best. He got me in at my appointment time and predicated it would take one hour. I waited in the customer area and one hour later Kenn came to get me. The service work was done on my Lincoln MKC. It was covered under warranty so my out of pocket cost was zero and I drove off as a happy customer. This is the kind of service you hope for, but don't often experience in automobile dealerships and repair shops. Frank Edsall, Temecula More
Professionalism and Trustworthy are important to me Samantha Masuguchi is committed to getting the service you need, Samantha treats your truck problems like they are her problems,Thank You, Erica Cade Samantha Masuguchi is committed to getting the service you need, Samantha treats your truck problems like they are her problems,Thank You, Erica Cadena from parts Thank You for returning my credit card that I left at the cashier counter I do appreciate that alot Gosch is a place you feel good about doing business with. More
Great customer service Kenn provided great customer service. He was very friendly, attentive, thorough and fair. He kept me informed, answered my questions and returned my Kenn provided great customer service. He was very friendly, attentive, thorough and fair. He kept me informed, answered my questions and returned my calls in a very timely manner. More
Courteous, Confident, and Efficient personnel I am very impressed with Service Sales Consultant Rachelle Long. She is always well informed and has the ability to put a customer at ease with her v I am very impressed with Service Sales Consultant Rachelle Long. She is always well informed and has the ability to put a customer at ease with her vast knowledge. She is not high pressured, however; she does make routine service recommendations. I will definitely return to Gosch Ford in Temecula. More
Excellent & friendly service I've been servicing my truck here for years and Samantha Masuguchi is my go-to girl. She's always incredibly helpful and sweet. She is always thorou I've been servicing my truck here for years and Samantha Masuguchi is my go-to girl. She's always incredibly helpful and sweet. She is always thorough and knows what I need before I do. I feel like I take better care of my truck thanks to her. I'm fortunate to have her as my service provider and I would recommend her to anyone that needs service on their Ford in Temecula. Thanks Sam for always being so helpful! More