The finance guy was a little aggressive and as a female, I'm used to some thinking I don't know what I'm talking about. I have purchased a few cars over the past 10 years and have worked in the auto industry, I had to tell him that to get him to treat me like a human, not someone he could just walk all over. Michelle on the other hand was so awesome and I would have loved to have just had to work with her throughout the entire process.
your sales rep (fadi) was well prepared. he had everything prepared before i got there. once i arrived, he greeted me immediately. he had exactly the model of car that i was looking for (elantra- new and pre-owned. he explained and during the test drive showed how the different features worked in both cars). he worked with me on the payments i needed. fadi is the first car sales rep that i was actually impressed with. he did not go back and forth to his manager every 2 seconds. i recommend that fadi get acknowledged for his professionalism.
Great service and we will continue to shop here John was very helpful setting up our Bluelink system and explaining it to us. He hung in there with us and answered all our questions. He wouldn’t let us leave until we were completely satisfied and we are.
I have been to other dealerships in the area only to be ignored or someone trying to over sell me. I am happy that I could buy my new Hyundai where I have been coming to the service department for years.