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Graff Chevrolet Company

Grand Prairie, TX

4.3
700 Reviews
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1405 E Main St

Grand Prairie, TX

75050

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Showing 700 reviews

July 10, 2025

$300+ estimate turned into $700+ charging $130 each of the 4 TMS that were replaced More

by DCLEMSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
July 10, 2025

Great service from Pedro at Graff Chevrolet ,loved the free delivery thank you thank you More

by GARYANDBRENDA06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2025

Great company to do work with, love the customer service and their willingness to help. Definitely reconsider this dealership to Friends and family. More

by MIREYACOLCHADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jas Gill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Conlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Winston Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2025

Carlos Romero was able to get us a good deal not just on one new vehicles but two new vehicles! We have purchased several vehicles from this dealership and have never been disappointed. We decided to purcha More

by SANCHEZ073
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naomi Padilla & Victor Morales
July 06, 2025

Excellent service and a lot courtesy I highly recommend. By the way, very fast service. More

by Jbarrazaf382
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

This was the worst customer service I've experienced. Customer rep takes days to get back with simple answers. Thinking of selling my Chevy just to not deal with the incompetency at this dealership More

by TINOVICENTE86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malcolm Simons
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

They are very considerate people and I Appreciate that. Whenever I buy a car from this location is Great. More

by SHIRLEY_AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Paba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Ruvalcaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

Staff was friendly and professional. The service was efficient and prompt. They are my go to dealership. More

by Orlandov78
Recommend Dealer
Yes
Employees Worked With
Joe Rosales
July 03, 2025

Professionalism and transparent Would def recommend Victor went above and beyond than needed. Appreciate all! More

by RWEHLAU36
Recommend Dealer
Yes
Employees Worked With
Victor, Jesus and Albert
July 02, 2025

Aún y cuando solo iba a ver los vehículos, la propuesta hecha por Sergio Suárez fue EXCELENTE.... Salimos con un buen vehículo, More

by JAVYFAVELA_2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Suarez
1
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