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Graff Chevrolet Company
Grand Prairie, TX
683 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 683 reviews
March 29, 2025
I had squirrel damage, so there were some strange issues. The service department took care of everything and also worked with my insurance company. They went above and beyond to get me back on the road. The service department took care of everything and also worked with my insurance company. They went above and beyond to get me back on the road. More
by BDS_TX
Verified CustomerEmployees Worked With
Rodney Rogers
March 29, 2025
I usually go here for anything even oil change. Tire rotation is included to with the service and so why the heck would I pay $19.99 when it used to be complementary. Greedy. Tire rotation is included to with the service and so why the heck would I pay $19.99 when it used to be complementary. Greedy. More
by JRVFERNANDO89
Employees Worked With
March 28, 2025
Malcolm went beyond the call of duty. He made sure my car was fixed. His staff was great and very friendly. I will always go to Graff Chevrolet. He made sure my car was fixed. His staff was great and very friendly. I will always go to Graff Chevrolet. More
by gskeldon
March 27, 2025
Complete professionalism, met every need! thanks again! Forever customer. Everyone treated me with a lot of respect and kindness, helped me and my family . They had a lot of patience and got m thanks again! Forever customer. Everyone treated me with a lot of respect and kindness, helped me and my family . They had a lot of patience and got me through the process very easily. More
by ESCO0112
March 23, 2025
I waited almost 2 hours for my service when I was told it would only take 1 hour. After I got my car back there was No washer Fluid in my car! I will not be bringing my car back to this Chevrolet. They never would only take 1 hour. After I got my car back there was No washer Fluid in my car! I will not be bringing my car back to this Chevrolet. They never complete anything! They are also RUDE! They act like you’re inconveniencing them for being there! More
by LAKENDRA.HUNTLEY
Employees Worked With
March 23, 2025
Very professional,courteous and knowledgeable. A pleasure doing business with. Will recommend all my friends. A pleasure doing business with. Will recommend all my friends. More
by SCPO91
March 22, 2025
Stefani is professional, friendly, and always keeps me updated on the service. Her helpfulness and attention to detail make working with her very easy. Highly recommend! updated on the service. Her helpfulness and attention to detail make working with her very easy. Highly recommend! More
by Orlando
Employees Worked With
Stefani
March 22, 2025
Well, from start to finish it was a very pleasant, very fast, very reliable performance. I'm already happy. fast, very reliable performance. I'm already happy. More
by JUANREYES7778
Employees Worked With
March 22, 2025
The service center of this dealership is beyond awesome. They had me in and out in no time when I took my car in for the first maintenance service. They had me in and out in no time when I took my car in for the first maintenance service. More
by DEBBIERGANNON
