Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Graff Chevrolet Company
Grand Prairie, TX
941 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 941 reviews
October 24, 2025
The experience I had at the dealership was wonderful. The customer service was impeccable and the speed in which I had the service rendered was phenomenal. The customer service was impeccable and the speed in which I had the service rendered was phenomenal. More
by hcolomb91
Verified CustomerEmployees Worked With
Oil and filter change.
October 24, 2025
This dealership is courteous, you do quality work, and the mechanics are respectful of my vehicles. And my service rep, Rodney Rodgers, has always taken care of me. I have no complaints about your dealers the mechanics are respectful of my vehicles. And my service rep, Rodney Rodgers, has always taken care of me. I have no complaints about your dealership. More
by NA13
Employees Worked With
Rodney Rodgers
October 23, 2025
Kept me updated all the way. Anything I needed they help also answer any questions that I had. Anything I needed they help also answer any questions that I had. More
by demontray
October 22, 2025
Rodney at Graff Chevrolet was awesome! I came in for a quick oil change, and he made the whole process super easy and smooth. He was friendly, professional, and kept me updated the whole t I came in for a quick oil change, and he made the whole process super easy and smooth. He was friendly, professional, and kept me updated the whole time. Great customer service and fast turnaround, I’ll definitely be coming back and asking for Rodney next time! More
by KARLAMILLS2128
Employees Worked With
Rodney
October 19, 2025
Great group to do business with. They made the process seamless. Will do Business again They made the process seamless. Will do Business again More
by B_FRAKES
October 16, 2025
Have purchased our vehicles at Graff for 50 years and this purchase did not disappoint. this purchase did not disappoint. More
by JOETINACROUCH
Employees Worked With
October 15, 2025
Took car in with an appointment. Was not seen for five days to check what was wrong with check engine light. Was told it would be seen the next day after i took it in. Without it Was not seen for five days to check what was wrong with check engine light. Was told it would be seen the next day after i took it in. Without it for a week. If you have an appointment that means it should be seen then. If you go to doctor with an appointment they don't say will get to in a week. When I bought it from them I was told it had a hundred thousand mile warranty but was never told it was only good for 5 years. Another time they called and offered a lower price for an oil change and made me an appointment but when I had the oil change they charged double the price. Will never be back to Graff. More
by jenkins_alton
Employees Worked With
Rodney
October 14, 2025
Excellent service from Pedro! Friendly, knowledgeable, and made the car-buying process quick, easy, and enjoyable! Friendly, knowledgeable, and made the car-buying process quick, easy, and enjoyable! More
by JESUS
Employees Worked With
