Graff Chevrolet Company

Alvarado was so kind and helped me pick a car that suited me in no time. He had great conversation and answered all my questions. me in no time. He had great conversation and answered all my questions. More

I recently purchased my car a chevy Blazor from Graff Chevy, and I couldn’t be happier with the experience. The entire process was smooth and stress-free. T Jesus Garza team was professional, friendly, Chevy, and I couldn’t be happier with the experience. The entire process was smooth and stress-free. T Jesus Garza team was professional, friendly, and genuinely cared about helping me find the right fit. The service I received was outstanding—everyone I interacted with was respectful. They all made sure I felt comfortable every step of the way. Also had such a great experience with the salesman Rawshan was quick and efficient. I truly appreciate the nice management and the excellent service they provided. I would definitely recommend Graff Chevrolet to anyone looking for a car. More

I Love Graff Chevrolet the customer service experience is great. The people that work there are friendly. I have used this company for 10 month now and the experience remains the same great. The people that work there are friendly. I have used this company for 10 month now and the experience remains the same More

They put the Cheapest Rain Trims & Bug Protector that was glued to the body. DISAPPOINTED. glued to the body. DISAPPOINTED. More

Joe and Halie were great. My car was returned nice and clean and the service done My car was returned nice and clean and the service done More

The dealership is exceptional. They listened to what I was searching for in a vehicle and made sure I was well informed and comfortable with my new vehicle. I'm beyond thankful for They listened to what I was searching for in a vehicle and made sure I was well informed and comfortable with my new vehicle. I'm beyond thankful for them More

Great service, they kept me on constant contact on the status of my job. Waiting room was excellent! status of my job. Waiting room was excellent! More

I would absolutely recommend Graff Chevrolet in Grand Prairie to anyone who is looking for hassel free experience. The whole staff was was very friendly. Stephanie M. was incredibly helpful and attentiv Prairie to anyone who is looking for hassel free experience. The whole staff was was very friendly. Stephanie M. was incredibly helpful and attentive.She went above and beyond to make my car buying process easy and enjoyable. She has a very positive attitude... YOU ROCK STEPHANIE! More

I had an appointment at 7AM, I dropped my truck off right before 7AM. I was told my work was too far for their complimentary transportation so I had to uber to and from work to the tune of about $60. I retur before 7AM. I was told my work was too far for their complimentary transportation so I had to uber to and from work to the tune of about $60. I returned to the dealership and was told “I can’t get you an update right now because the technician who has your truck is out at lunch right now.” About an hour and 20 minutes later again I am told the technician is still on lunch and I’m wondering how long their lunch breaks are? I sat there another 2 hours and then decided to take a walk and see if I can see my truck. I found it parked in a lot. I asked for an update and was told “the technician isn’t at his desk and he’s not going to be able to get to your truck today. He might be able to get to it tomorrow but if not then Tuesday he will look at it. I was so mad and demanded my keys back and left. In total, my truck was there 9 hours and come to find out it was parked right after I left and untouched after that. What was the point of having the appointment? I tried to find compromises and asking if we could have at least someone diagnose the issue so I knew where to go from there..I was told that if they did that they’d have to be pulling a tech away from other customers..basically their way of saying they would be okay if I was inconvenienced but not others. Absolutely horrible experience and service advisor Joe Rosales was rude and condescending and didn’t offer any reasonable solutions. More

It was the best. My salesman Ruben S. Was amazing. I have already recommended 2 people. My salesman Ruben S. Was amazing. I have already recommended 2 people. More