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Graff Chevrolet Company
Grand Prairie, TX
629 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 629 reviews
April 16, 2025
The service department is on point but your finance department not so good. Communication with this department and the lack of customer service will definitely make me buy from other dealership, i unde department not so good. Communication with this department and the lack of customer service will definitely make me buy from other dealership, i understand being busy, we all are. Do better! More
by RENEE.ADAME
Verified CustomerApril 15, 2025
Enjoyed the buying experience. Victor was very responsive, prompt, and professional. Very pleasant to deal with Victor was very responsive, prompt, and professional. Very pleasant to deal with More
by Bnichols
Employees Worked With
April 15, 2025
Great service, good communication and they are willing to work to get you the best deal. work to get you the best deal. More
by HILARIO.HUGO
April 15, 2025
Paid $411 dollars for new front brake pad and turn rotors… been there 3 times after the fact and breaker still squeek… Beyond disappointing!!! rotors… been there 3 times after the fact and breaker still squeek… Beyond disappointing!!! More
by TORREZ22
Employees Worked With
Rodney in service is Awesome!
April 13, 2025
They was quick and all good ppl Are all good Excellent Quick Helpful Effort Efficient Quick Helpful Effort Efficient More
by WUICHO72
April 13, 2025
I had an appointment with Winston and he was very knowledgeable answer all my questions knowledgeable answer all my questions More
by SDIANE5
April 10, 2025
Victor was very responsive and made the purchase experience very pleasant and painless The vehicle was cleaned and ready when we arrived and the paperwork was fast and easy experience very pleasant and painless The vehicle was cleaned and ready when we arrived and the paperwork was fast and easy More
by Bnichols
Employees Worked With
April 10, 2025
Everyone is so friendly. I appreciate bringing my truck here for service and repairs. Thanks, Graff. I appreciate bringing my truck here for service and repairs. Thanks, Graff. More
by WE4POTRS
Employees Worked With
