Graff Chevrolet Company
Grand Prairie, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I'm very disappointed with chev dealer ship because they discontinued some parts for my truck 2008 Colorado ls That's kind of stupid to me! Because I need some fuels lines put on my truck and I can't find discontinued some parts for my truck 2008 Colorado ls That's kind of stupid to me! Because I need some fuels lines put on my truck and I can't find those fuel lines anywhere so I'm stuck!!! I don't know what the xxxx going on not happy with Chevy company anymore! More
This service told me there was a massive leak of oil and truck was critical. After a second opinion these items were not true. Horrible service from start to finish. Never going back truck was critical. After a second opinion these items were not true. Horrible service from start to finish. Never going back More
I brought my truck to Graff Chevrolet for its 27,000-mile service, and the overall customer service was very disappointing. There was no greeting, no friendly interaction, and no effort to make the experi service, and the overall customer service was very disappointing. There was no greeting, no friendly interaction, and no effort to make the experience pleasant. Since I came in during my workday, I asked about transportation. They dropped me off with a Lyft but seemed hesitant to do so. When my truck was ready two hours later, I requested a shuttle or another Lyft back. I was told there was no shuttle available, then left on hold for 20 minutes. After calling back, I was told a Lyft was “too expensive.” The way this was handled felt rude and unprofessional. Before my service, I specifically pointed out a large nail in my left rear tire and asked them to remove it if possible. When I picked up my truck, I was told the technician didn’t find any nail. I showed them the photo, and the large silver nail was clearly visible. It appears the tire wasn’t inspected properly. Customers are paying for a service, and a little courtesy and attention to detail go a long way. Unfortunately, this was a very poor experience. More
Yesterday service went and didn't take. Great customer service Yesterday's service went and i didn't take long. The service was time frame shocked me with how fast it went. Great customer s Great customer service Yesterday's service went and i didn't take long. The service was time frame shocked me with how fast it went. Great customer service. More
Yesterday service went and didn't take. Great customer service Yesterday's service went and i didn't take long. The service was time frame shocked me with how fast it went. Great customer s Great customer service Yesterday's service went and i didn't take long. The service was time frame shocked me with how fast it went. Great customer service. More
Great experience, the salesperson was great , I like that at no time we were pressured to purchase or intimidate by aggressive salespeople. at no time we were pressured to purchase or intimidate by aggressive salespeople. More



