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Graff Chevrolet Company
Grand Prairie, TX
631 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 631 reviews
March 23, 2025
I waited almost 2 hours for my service when I was told it would only take 1 hour. After I got my car back there was No washer Fluid in my car! I will not be bringing my car back to this Chevrolet. They never would only take 1 hour. After I got my car back there was No washer Fluid in my car! I will not be bringing my car back to this Chevrolet. They never complete anything! They are also RUDE! They act like you’re inconveniencing them for being there! More
by LAKENDRA.HUNTLEY
Verified CustomerEmployees Worked With
March 23, 2025
Very professional,courteous and knowledgeable. A pleasure doing business with. Will recommend all my friends. A pleasure doing business with. Will recommend all my friends. More
by SCPO91
March 22, 2025
Stefani is professional, friendly, and always keeps me updated on the service. Her helpfulness and attention to detail make working with her very easy. Highly recommend! updated on the service. Her helpfulness and attention to detail make working with her very easy. Highly recommend! More
by Orlando
Employees Worked With
Stefani
March 22, 2025
Well, from start to finish it was a very pleasant, very fast, very reliable performance. I'm already happy. fast, very reliable performance. I'm already happy. More
by JUANREYES7778
Employees Worked With
March 22, 2025
The service center of this dealership is beyond awesome. They had me in and out in no time when I took my car in for the first maintenance service. They had me in and out in no time when I took my car in for the first maintenance service. More
by DEBBIERGANNON
March 22, 2025
Graff Chevy did an amazing job. From Miguel in sales to Nathan sales manager and then Philip in finance. I would do business with them again. 100% satisfied. From Miguel in sales to Nathan sales manager and then Philip in finance. I would do business with them again. 100% satisfied. More
by TexasAce
March 16, 2025
Great attitudes, positive and kind. They aren’t pushy and they give you patience. I got out of there around 11 pm and I am sure they close earlier than that! They didn’t rush me, I’m so They aren’t pushy and they give you patience. I got out of there around 11 pm and I am sure they close earlier than that! They didn’t rush me, I’m so thankful for the positive experience with Victor Morales and the team! More
by jaguayo
Employees Worked With
Victor Morales.
March 16, 2025
Graff Chevrolet Dealership in the best Chevrolet dealership in the State of Texas. The customer service is amazing. dealership in the State of Texas. The customer service is amazing. More
by C. Jackson
March 15, 2025
Every body was friendly and helpful. I have NEVER reviewed a dealership nor a salesperson; but after my experience purchasing my 2025 Trax, I had to say something. My salesperson, Nathan I have NEVER reviewed a dealership nor a salesperson; but after my experience purchasing my 2025 Trax, I had to say something. My salesperson, Nathan, is honest and knowledgable. Don’t ever let him go!. More
by MY3AS
Employees Worked With
March 14, 2025
Graff Chevrolet was great to work with. They made the process very easy and had a large selection to choose from. My husband recently passed away and they made it easy to trade in my vehi They made the process very easy and had a large selection to choose from. My husband recently passed away and they made it easy to trade in my vehicle. More
by ANGELAGG99
Employees Worked With
