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Graff Chevrolet Company
Grand Prairie, TX
765 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 765 reviews
March 04, 2024
The service people at the front are not very outgoing. Slow to respond and not very enthusiastic. Service technician working on my car were fast and efficient. The older gentleman when I got there, it was Slow to respond and not very enthusiastic. Service technician working on my car were fast and efficient. The older gentleman when I got there, it was quick to ask if he could check my wiper fluid and did so quickly and efficiently while I waited. Just to get checked in More
by P_LO12
Verified Customer
February 29, 2024
Have been a Graff customer for 12 years. Have always been treated great every visit. Have always been treated great every visit. More
by Ereginald90
February 29, 2024
I had my doubts of getting a car, but after sitting with Mike Perez, my doubts went away. He listened to all my wants and needs in purchasing a vehicle. I am one happy and satisfied customer. Mike Perez, my doubts went away. He listened to all my wants and needs in purchasing a vehicle. I am one happy and satisfied customer. More
by hernethamariejordan
Employees Worked With
February 27, 2024
Great customer service, very knowledgeable and patience I can tell they are the look for customers needs I can tell they are the look for customers needs More
by CRYSTAL
February 26, 2024
I'm sorry, my bank would loan me what I needed to buy the pick up. 5 Star wouldn't come down any. So, I couldn't make the purchase. Look at the price you're asking for a 2001,that is ridiculous. So, I had no pick up. 5 Star wouldn't come down any. So, I couldn't make the purchase. Look at the price you're asking for a 2001,that is ridiculous. So, I had no other choice. Now I will not bother with 5 Star Auto again. More
by Danny Lard
Employees Worked With
Don't remember but all your prices are too high for an only retired Marine. Thank you for my service.
