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Graff Chevrolet Company
Grand Prairie, TX
940 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 940 reviews
September 12, 2024
Y’all use to charge for a oil change and rotate tires together at a fair price; Now y’all charge for these services separate. Now I’m going to have to go else where. Cause over one hundred dollars for a together at a fair price; Now y’all charge for these services separate. Now I’m going to have to go else where. Cause over one hundred dollars for an oil change and rotation of tires is a bit much. I’m a senior citizen and a Veteran. I buy American 🇺🇸 products now it looks like I have to start buying Japanese. Cause Americans are screwing Americans just for a simple oil change and rotation of tires. Thank You! More
by TSALAZARSR1
Verified CustomerEmployees Worked With
September 07, 2024
My salesperson Nate was very professional and easy to talk to. The F&I was also nice to with. They did a good job and handled all my needs. Thanks again talk to. The F&I was also nice to with. They did a good job and handled all my needs. Thanks again More
by LILMOTENGIRL
Employees Worked With
Nathan
September 07, 2024
Service department personnel were knowledgeable, professional, and responsive during my recent visit concerning normal wear, diagnostic and recall service. professional, and responsive during my recent visit concerning normal wear, diagnostic and recall service. More
by MDenaliHD80
Employees Worked With
Rodney - service
September 06, 2024
Rodney and his crew did a great job. Got my truck done in a timely manner. The only issue I had was y’all’s system wasn’t working correctly and it took a while for me to make the payment Got my truck done in a timely manner. The only issue I had was y’all’s system wasn’t working correctly and it took a while for me to make the payment More
by Aaryn
Employees Worked With
Rodney
September 06, 2024
Diego was awesome and went above and beyond! He made the process so easy! Best car buying experience ever! He made the process so easy! Best car buying experience ever! More
by AMISTONE78
September 05, 2024
Poor customer service and rude especially the service manager Malcom. Please do better when speaking to a customer. The lack of communication from Joe the service man was poor as well. There was no reaso manager Malcom. Please do better when speaking to a customer. The lack of communication from Joe the service man was poor as well. There was no reason why I had to keep calling to get an update about my vehicle instead of him reaching out. The robbery on the diagnostic fee is also ridiculous never have I been to any dealership where I was charged an hourly diagnostic fee More
by tiffanyhubbard497
September 05, 2024
The staff at Graff was knowledgeable and communicative. We will definitely use them for our Chevy needs. We will definitely use them for our Chevy needs. More
by artetaphotography
Employees Worked With
