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Graff Chevrolet Company
Grand Prairie, TX
835 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 835 reviews
September 28, 2025
Everyone at this dealership was very courteous and treated me with professionalism. I felt like I was with some old lost friends that were just getting back together. I thought they were very honest a treated me with professionalism. I felt like I was with some old lost friends that were just getting back together. I thought they were very honest about the deal that was made and the deal was easy to make and complete. The product specialist said, “We are going to make this easy for you “ and they did! I would say if you’re looking for a new vehicle stop in at Graff. I don’t think they ever said to me, “No we cannot do that”. It was always, “Okay I think we can do that “, and the deal was done. More
by RODENT_M
Verified Customer
September 28, 2025
The best experience ever! ! Adrian Tate worked with me and made me an offer I couldn't refuse. He's the best. Ask for him by name. Everyone was welcoming and professional. I ha ! Adrian Tate worked with me and made me an offer I couldn't refuse. He's the best. Ask for him by name. Everyone was welcoming and professional. I have found my family. ?? More
by MRS_LEWIS2003
September 25, 2025
Muy profesionales en la atención al cliente me encantó comprar hay la asesora muy profesional comprar hay la asesora muy profesional More
by JHONATAN.HOYOS3
Employees Worked With
September 25, 2025
Excelente trato por parte del staff, aclarar todas tus dudas y el proceso es rapido dudas y el proceso es rapido More
by JUAN.CARLOSRDZ0695
September 23, 2025
Good experience overall. Did not feel pressured to buy. Very helpful with finding the car we wanted. Did not feel pressured to buy. Very helpful with finding the car we wanted. More
by STAN.FIELD422
September 21, 2025
Great service and excellent quality, friendly workers . Fast and clean job . Just needed more personal Fast and clean job . Just needed more personal More
by MORALESH439
Employees Worked With
September 21, 2025
Joe Rosales helped me when I came in. I don't think he knew I was on the verge of a complete meltdown, due to stress of my move and trying to get a Tx license but his kindness meant the w I don't think he knew I was on the verge of a complete meltdown, due to stress of my move and trying to get a Tx license but his kindness meant the world to me. He got me in/out for my inspection and mentioned to Nathan Awe that I was planning to trade my car in. While I was waiting, Nathan pulled up a '26 Colorado so I could check it out. I planned to come back this weekend for the trade in but I'm exhausted. I will trade it in by EOY at your dealership, though, because your staff exhibited integrity, efficiency, and warmth. In the meantime, I'll have my truck serviced there. Shout out to Ishmael, too! He was very nice. More
by GG
Employees Worked With
Joe Rosales, Nathan Awe, and Ishmael
September 21, 2025
No problems, just timing , nice customer service,will bring back if any other problems come up bring back if any other problems come up More
by SYLVIAHENCE
September 19, 2025
i had an appointment, walked to the salesman, and we immediately got to business. salesman was professional immediately got to business. salesman was professional More
by BILL2X2001
