Graff Chevrolet Company
Grand Prairie, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,063 reviews
My experience did not go well. I advised the service advisor on day one that I had an extended warranty, but when he called with the diagnosis and repair cost, he admitted he forg I advised the service advisor on day one that I had an extended warranty, but when he called with the diagnosis and repair cost, he admitted he forgot. He then had to send pictures to the warranty department from his personal email because his work email was not functioning. When I followed up with the warranty company myself, they confirmed they never received the pictures. The lack of communication and follow-up between the service advisor and the warranty department caused unnecessary delays, and felt like I was coordinating between both parties myself. More
Great service, advisor was very patient and thorough with all of my questions and concerns all of my questions and concerns More
At first I was very impressed with the salesperson stephanie , i told her what my budget was. She found a truck and it kept going up and up and up in price.Even the one I negotiated down . We negotiat stephanie , i told her what my budget was. She found a truck and it kept going up and up and up in price.Even the one I negotiated down . We negotiated on a price. We made the deal. It got late at night. I was there all day, I laid out tons of cash and had to finance the rest. Of course, six-year-old vehicle. Again? We negotiated on a price and a final price. Did not make it on the contract. So when signing about 20 or 30 pages to initial for the contract, I didn't read everything. Everything was placed out in front of me within seconds. Just to sign when I got home to make my first payment about three weeks later. I realized that exact price up thirty seven hundred dollars, so I cannot give a review to this company More
Very cool people and great people to work with on buying a car I would love to go there someday again for a car again 👍👍 a car I would love to go there someday again for a car again 👍👍 More
Pressure and rushed. Still feel cheated and no support when questions or issues arise. Didn’t hold to the contract agreed to, then said it was too late. I still have prob Still feel cheated and no support when questions or issues arise. Didn’t hold to the contract agreed to, then said it was too late. I still have problems with the way it was handled in the used car department. They shouldn’t be allowed to say “certified” then not stand by it. Honda isn’t happy More
Had a great experience at Chevrolet thanks to Joe, Victor, and Marvin. Joe provided excellent customer service from start to finish — professional, patient, and genuinely helpful throughout the proces Victor, and Marvin. Joe provided excellent customer service from start to finish — professional, patient, and genuinely helpful throughout the process. Victor and Marvin were also great to work with and made everything smooth and stress-free. They all went above and beyond to make sure I was taken care of. Highly recommend asking for them if you’re looking for a great dealership experience! More


