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Graff Kia

Burns Harbor, IN

Overview
Employees
Reviews
Vehicles
4.7
154 Reviews
The team at Graff Kia of Chesterton would like to welcome you to our dealership in Burns Harbor, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Kia vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Burns Harbor, you can always count on the professional technicians in our Kia service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Burns Harbor count on the high-quality vehicles and services found at Graff Kia of Chesterton, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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241 Melton Road

Burns Harbor, IN

46304

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Showing 154 reviews

February 20, 2026

Excellent customer service staff acknowledges you by name and answers all your questions always friendly More

by OLDLADY44@YAHOO.cOM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bosak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2026 -

Graff Kia responded

Thank you for the 5-star review and for highlighting how our staff addressed you by name while answering every question. We’re pleased our team could deliver a friendly, personalized experience as you took delivery of your new Kia Sorento. Please let us know whenever you need assistance with your Sorento.

February 19, 2026

Excellent staff and great customer service! I’m a returning customer who bought 2 cars from John Bosak 3 1/2 yrs ago and returned and purchased two more cars from John Bosak and Juliana McMast More

by law1096
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bosak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juliana McMaster
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Feb 19, 2026 -

Graff Kia responded

Thank you for returning for your fourth Kia and trusting John with your new Sorento. It’s wonderful to hear our staff delivered the service you expect. Enjoy your new SUV!

February 19, 2026

Excellent service, friendly, professional Did not have to wait and manager reminded me I was using my 3rd oil change from the package I bought so next time I will re-up; also reviewed status of tires and bra More

by TCJARRATT62
Recommend Dealer
Yes
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Feb 20, 2026 -

Graff Kia responded

We appreciate you letting us know about the prompt, friendly, professional service for your Kia Soul. It’s great the oil change package reminder and check of your tires and brakes helped keep you informed. We look forward to your next visit.

February 18, 2026

Great dealership, everyone very professional and helped in leasing my car. Car buying or leasing can be very stressful but they made everything okay. More

by amarie49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bosak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julianna
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Feb 19, 2026 -

Graff Kia responded

Thanks for the fantastic review. We’re delighted our team provided professional support and made leasing your Kia a stress-free process. John and everyone here appreciate your five-star feedback.

February 17, 2026

Very professional and polite Ok On time and knowledge Lets call it a day with the words More

by wnorkus
Recommend Dealer
Yes
Employees Worked With
Burns Harbor KIa. Indiana
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Feb 17, 2026 -

Graff Kia responded

Thank you for noting our polite and professional service as well as the timely and knowledgeable care on your Kia Carnival Hybrid. We’re glad to earn your five-star rating. If you need anything else, please feel free to stop by or give us a call.

February 13, 2026

My recent service was excellent They detected and fixed the problem within a few minutes and also took care of recall service. More

by MULLER_ELI
Recommend Dealer
Yes
Employees Worked With
Angelina
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Feb 13, 2026 -

Graff Kia responded

Thank you for sharing that our technicians performed a prompt diagnosis and repair of your Kia in just minutes. It’s great to know we also took care of the recall service smoothly. We appreciate the opportunity to keep your vehicle performing at its best.

February 13, 2026

An exceptional experience from the minute I walked in the door. Negotiated the deal on my new Sportage via phone before I drove the 80 some miles to close my deal. Very happy with my new car and the whole tr More

by Jim VanZant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy McCarty, Valeria Gonzalez, Jim Miller and Justin Stewart
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Feb 13, 2026 -

Graff Kia responded

Thank you for sharing your experience with the Kia Sportage Hybrid. We’re glad the phone negotiation made your 80-mile trip worthwhile and that you felt welcomed from the moment you arrived. Enjoy your new SUV, and let our team know if you need anything else.

February 12, 2026

It was great. Fast service and price was within expected range. Service provided was better than expected and the car wash I was given was very thorough. More

by ZACHARY O
Recommend Dealer
Yes
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Feb 13, 2026 -

Graff Kia responded

Thank you for the five-star rating. We’re pleased our fast service, transparent pricing, and thorough car wash exceeded your expectations. We look forward to assisting with your Kia again.

February 12, 2026

The lady who rated on me was very pleasant and showed me the ins and outs of the oil change More

by LORNASARNOWSKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bosak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2026 -

Graff Kia responded

It’s wonderful that our service team provided a pleasant experience and guided you through each step of your Kia Seltos oil change. Thank you for trusting us with your service needs.

February 08, 2026

The gentleman who helped was knowledgeable and friendly. He explained the repairs helped clean snow from my car which was very appreciated More

by Debcromer8
Recommend Dealer
Yes
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Feb 09, 2026 -

Graff Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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