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Graff Kia

Burns Harbor, IN

4.7
172 Reviews

241 Melton Road

Burns Harbor, IN

46304

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Showing 172 reviews

November 15, 2025

Efficient and very helpful, got my work done and didn’t cost an arm and a leg because Austin hooked me up More

by ITSBRAYDENOMG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Burke
November 14, 2025

Tire pressure issue. Gave me suggestions. Tried the suggestions and no more issues. Tired are doing great. More

by mgeeve122
Recommend Dealer
Yes
November 12, 2025

Problem was diagnosed quickly after a road test. Shock replacement performed at next visit - problem solved! More

by GRAYSTEPHENS
Recommend Dealer
Yes
Employees Worked With
Young woman in service dept.
November 09, 2025

Dealership is clean and staff is wonderful. My 2 mo old used car needs a battery. I hope they replace it for me. More

by lguajardo94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek
November 06, 2025

I had an amazing experience with Brian during my visit to Kia for new tires. He was excellent — truly someone who takes the time to explain everything clearly and make sure you understand what’s being done. More

by greyes198921
Recommend Dealer
Yes
Employees Worked With
Brian
November 05, 2025

Always fantastic. No pushy...just upfront. They let you know what is going on every step of the way. More

by MYSTINA5
Recommend Dealer
Yes
November 05, 2025

Got my tire fixed which went fine. Asked the lady to have them wash my car twice and it was never washed and they didn't reset the tire pressure on my dashboard. I had to tell them to More

by aichnercheryl27
Recommend Dealer
No
November 03, 2025

Friendly and prompt Took care of everything will definitely return If ever need service will come back More

by YLLSFOREVER
Recommend Dealer
Yes
Employees Worked With
Service lady
November 02, 2025

Excellent service great experience They seem genuine and caring I had a minor problem with my headlights and they found the problem and fixed it in a snap More

by OPTIV55
Recommend Dealer
Yes
November 01, 2025

Friendly, thorough, very helpful I have really nothing more to add, so this is all. More

by GSTEVENMCGUIRE
Recommend Dealer
Yes
Employees Worked With
Brian?
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