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Graff Kia

Burns Harbor, IN

Overview
Employees
Reviews
Vehicles
4.6
131 Reviews
The team at Graff Kia of Chesterton would like to welcome you to our dealership in Burns Harbor, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Kia vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Burns Harbor, you can always count on the professional technicians in our Kia service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Burns Harbor count on the high-quality vehicles and services found at Graff Kia of Chesterton, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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241 Melton Road

Burns Harbor, IN

46304

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Showing 131 reviews

January 15, 2026

Was there for warranty work,oil change and a recall. She was top notch. Went out of her way to make sure I was taken care of. More

by ESPK3
Recommend Dealer
Yes
Employees Worked With
Angela Beehler
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Jan 15, 2026 -

Graff Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 14, 2026

Everyone from sales to finance was excellent Derick didn't push at all, brought a few cars out for me to look at and glad he did because I would have never picked the car I bought if I didn't see it in More

by ernursemrozinski
Recommend Dealer
Yes
Employees Worked With
Derick
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Jan 14, 2026 -

Graff Kia responded

Thanks for sharing about your experience with Graff Kia. We appreciate your business and hope to see you again soon!

January 12, 2026

Dakota was professional, patient, and genuinely helpful. He listened to what I wanted, made a great recommendation, and went above and beyond to ensure the process was straightforward and easy from start to More

by jaydnr13
Recommend Dealer
Yes
Employees Worked With
Dakota
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Jan 12, 2026 -

Graff Kia responded

Thanks for your feedback on your recent visit to Graff Kia. It's great to hear that we were able to assist you and that you had such a positive experience.

January 11, 2026

The experience was fine, but they did not fix my van mithers still messed up and acting up More

by GILLIE66
Recommend Dealer
No
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Jan 15, 2026 -

Graff Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

January 11, 2026

Dakota is a good sales representative. Helpful and knowledgeable. Everyone was very nice. Would recommend this dealership More

by blb129
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota
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Jan 11, 2026 -

Graff Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 11, 2026

Professional I would rather not provide a total of four teen words to complete this survey More

by mannyvas
Recommend Dealer
Yes
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Jan 11, 2026 -

Graff Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 09, 2026

Took in for recall work very quickly done very curtious Good experience I done enough ok More

by MMETROS
Recommend Dealer
Yes
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Jan 09, 2026 -

Graff Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 09, 2026

Quick Service was fast. I got in right away. They were ready for my appointment when I got there. The service was affordable. More

by INGRIDHANNA88
Recommend Dealer
Yes
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Jan 09, 2026 -

Graff Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 09, 2026

It got me in right away called right away. Helped me with my trip home More

by CARRIBEAN_DREAM
Recommend Dealer
Yes
Employees Worked With
Angela
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Jan 09, 2026 -

Graff Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Graff Kia.

January 08, 2026

multple service dept issues. Dissatisfaction has been made known to mgr. Have requested corporate representative to conference and review. No response to that request. More

by ROPERDIANE
Recommend Dealer
No
Employees Worked With
John Bosak
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2026 -

Graff Kia responded

Diane, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

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