Graff Kia

I walked into Kia looking to purchase a car. This was my first time purchasing a car on my own and to say my experience wasn’t the best is an understatement. It was a very uncomfortable experien This was my first time purchasing a car on my own and to say my experience wasn’t the best is an understatement. It was a very uncomfortable experience as I was shown nothing in the car I purchased more was it cleaned. The vehicle I purchased had tags from the previous owner inside and trash in the pockets the car windows weren’t clean nor did I feel comfortable asking them to take care of any of these concerns. I was a bit uneasy through the whole process and had left my card behind and when I returned a boy has told me “ You left your card behind” and scuffed. The men on the floor were rude as was the manager when I had asked to speak to him. Way to make a young female uncomfortable. I’ll never purchase from the dealer or any of their fellow dealers again. Taken care of? More like they made a sale and pushed me out of the door. Again would like to stress how rude the manifest was. More

Very professional, very knowledgeable, Special shout out to the nice lady who was at the counter, I think she is newer....someone tell her she's doing great :) to the nice lady who was at the counter, I think she is newer....someone tell her she's doing great :) More

Took me in right away and corrected a problem from oil change they did few days prior change they did few days prior More

The team was a pleasure to work with. In addition, transaction went quickly and smoothly. In addition, transaction went quickly and smoothly. More

I’m very happy with Graff Kia they made buying my car very easy. Andrew Doctor was extremely helpful and nice. very easy. Andrew Doctor was extremely helpful and nice. More

I had an amazing experience at Graff - was towed there on a Sunday afternoon with a tire blowout. Of course they’re closed. I called first thing Monday morning and a plan was set in motion to get me back on a Sunday afternoon with a tire blowout. Of course they’re closed. I called first thing Monday morning and a plan was set in motion to get me back on the road! Angela was my first point of contact. She maintained communication throughout the entire process. I had to call back at one point, and Tracy answered the phone. Equally as pleasant and helpful - got right up to speed with my situation and found the answer I needed. I went to pick up my car, they were able to fix an outstanding recall as well. During this process, i had an engaging discussion with Valeria while waiting. Brian (in service) was prompt and attentive - completed what needed to be done and got me back on the road! I knew I wanted to write a review because it was a great experience for me. I couldn’t remember all the names, so I called back. Brea answered the phone, pulled up my info and gave me everything I wanted to know. Everyone I dealt with was helpful, kind, and friendly. Despite the crazy tire situation, my experience with Graff Kia definitely exceeded my expectations! More

Great staff. JJ is involved and cares about your satisfaction. The service department us excellent. Showroom and waiting area are very clean and comfortable JJ is involved and cares about your satisfaction. The service department us excellent. Showroom and waiting area are very clean and comfortable More

Outstanding Service! ! Quick and efficient once I get my millions I’ll buy a vehicle from you! ! Quick and efficient once I get my millions I’ll buy a vehicle from you! More

The employees at Graff are wonderful. They genuinely care about their customers. I would definitely recommend Graff Kia to others. They genuinely care about their customers. I would definitely recommend Graff Kia to others. More

Austin in service is good at his job. He makes sure your car is taken care of at a timely manner. And Brian goes over all the work thats being done. He makes sure your car is taken care of at a timely manner. And Brian goes over all the work thats being done. More