Graff Kia

Amazing quality service! My experience at the dealership was excellent from start to finish. The staff was professional, knowledgeable, and respectful. They answered all of m My experience at the dealership was excellent from start to finish. The staff was professional, knowledgeable, and respectful. They answered all of my questions clearly and made the purchasing process smooth and stress free. I felt valued as a customer and would confidently recommend this dealership to others. More

Came in for three recalls on my car, although my check engine light was already on for a small evap leak,it's showing a whole other code now. engine light was already on for a small evap leak,it's showing a whole other code now. More

I took my 2015 Kia Sorento SX for tire work under warranty. Brian and Angela were really kind and offered assistance for another issue with the Sorento as well. The service was good enough for me to warranty. Brian and Angela were really kind and offered assistance for another issue with the Sorento as well. The service was good enough for me to ask if they could service my K4 as well. Brian was able to schedule a rim person to do cosmetic repairs, and Angela offered me an oil change package. I'm really pleased with my experience with them; especially since business ownership turnovers can be difficult. Angela also took upon a long-standing issue that didn't involve her and supported me to resolution. I really appreciate her help. More

It was very professional and fun and worth every second I was stressed and a little nervous was stressed and a little nervous More

Fast and professional and went above and beyond. I will return for more services for sure. I will return for more services for sure. More

My experience with the dealership has always been amazing I have been a client for many years and have purchased many cars. The service all around is awesome. I have been a client for many years and have purchased many cars. The service all around is awesome. More

After an incredible experience at this dealership in '22 when I drove off with a brand new Soul, I drove back yesterday with zero to low expectations following up on one of those emails that read "we want t when I drove off with a brand new Soul, I drove back yesterday with zero to low expectations following up on one of those emails that read "we want to buy your car back and put you in a brand new one today." My Soul was still great, just turned 77k miles, and thought why not just look into just in case. Met at the door instantly with a smile by Valeria who heard me out patiently, thoroughly discussed multiple options, and showed me a '26 Seltos that suddenly got me a little more "whoa". She was PHENOMENAL! Start to finish. Discussions, test drive, positive vibes and aura, patience, everything. Soon she had me meet Justin in Finance who answered everything my doubtful self could conjure up and before you know it, I was handed bags to start cleaning my old car out because I was leaving that evening in my new Seltos. These two were champions! Paperwork prefilled out, no waiting 20 minutes per document, they worked together for me like clockwork. Even offered to help me clean out my old car. 5 star rating doesn't seem enough for what Graff Kia showed me via these 2. Incredible experience, laughed a lot, felt like family, and thoroughly took care of virtually everything. HIGHLY RECOMMENDED!!!! I guess those "too good to be true" emails aren't just fairy tales sometimes because they made it happen for me....again!!! Thank You Graff and THANK YOU VALERIA AND JUSTIN!!!! Truly Grateful!!! P.S. Pluton Blue color is like a fascinating chameleon!! Mind blown! More

Great experience and he explained what was going to be done in detail Great experience and everything was explained in detail. I was impressed with the service. done in detail Great experience and everything was explained in detail. I was impressed with the service. More

Fast and great service. My experience was great. The service guy explained everything and was really nice. My experience was great. The service guy explained everything and was really nice. More

Excellent customer service staff acknowledges you by name and answers all your questions always friendly and answers all your questions always friendly More