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Graff Kia

Burns Harbor, IN

Overview
Employees
Reviews
Vehicles
4.7
154 Reviews
The team at Graff Kia of Chesterton would like to welcome you to our dealership in Burns Harbor, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Kia vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Burns Harbor, you can always count on the professional technicians in our Kia service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Burns Harbor count on the high-quality vehicles and services found at Graff Kia of Chesterton, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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241 Melton Road

Burns Harbor, IN

46304

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Showing 154 reviews

January 31, 2026

Julianna was AMAZING to work with! From the minute we stepped in to the dealership to the second we drove out, Julianna was knowledgeable, kind, relatable, quick, NOT pushy, and listen More

by peyton.olejnik
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julianna McMaster, Justin Stewart
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Jan 31, 2026 -

Graff Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 31, 2026

She was very nice, and the service was completed well and quickly. I really appreciate the honest assessment of my car and keep coming back because there is no upselling pressure. More

by THEMUMAUGHS
Recommend Dealer
Yes
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Feb 01, 2026 -

Graff Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 29, 2026

They were friendly. They were able to schedule me in a timely fashion. They explained what they did to resolve the recall. More

by CCDEAD
Recommend Dealer
Yes
Employees Worked With
Angela
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Jan 30, 2026 -

Graff Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Graff Kia. We look forward to having you as one of our valued customers for many more years to come!

January 27, 2026

I always enjoy my stops at Graff Kia. The staff is welcoming, knowledgeable, and friendly. Work was performed in a timely manner and Angela kept me informed during the maintenance process More

by NATEATCHISON
Recommend Dealer
Yes
Employees Worked With
Angela
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Jan 28, 2026 -

Graff Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 25, 2026

They were kind when I walked through the door. They were accurate on timing for my appointment length as well. Overall good experience. More

by M.Blenck1
Recommend Dealer
Yes
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Jan 26, 2026 -

Graff Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 21, 2026

They were great, friendly yet professional. Took less time to pro..do all work .staff is very good. More

by jim@natroncorporation.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bosak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2026 -

Graff Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 21, 2026

Fast, Efficient, and service done with care very personable and a pleasure to work with More

by colton.dreckman
Recommend Dealer
Yes
Employees Worked With
Angela and Austin
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Jan 21, 2026 -

Graff Kia responded

Thanks for sharing your thoughts about your experience with Graff Kia. We appreciate your business and hope to see you again soon!

January 21, 2026

Angela was very helpful with making sure we understood exactly what we needed done, how much it would cost, and how long. More

by katecrase
Recommend Dealer
Yes
Employees Worked With
Angela
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Jan 21, 2026 -

Graff Kia responded

Thank you for choosing Graff Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 21, 2026

Tyler and Griffin gave great customer service, while adhering to my appointment in a timely manner with an amazing attitude. These gentleman deserve a raise! More

by evanjc11
Recommend Dealer
Yes
Employees Worked With
Griffin and Tyler Murphy
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Jan 22, 2026 -

Graff Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 17, 2026

Dakota and Justin took care of me for my 3rd lease from this dealership. They were great, friendly yet professional. Took less time to process and drive off than my last lease. Beautiful car, my first hy More

by thezigs79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota, Justin, all the remaining employees stopped and talked
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Jan 17, 2026 -

Graff Kia responded

Thank you for choosing Graff Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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