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Graff Kia
Burns Harbor, IN
131 Reviews
The team at Graff Kia of Chesterton would like to welcome you to our dealership in Burns Harbor, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Kia vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Burns Harbor, you can always count on the professional technicians in our Kia service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Burns Harbor count on the high-quality vehicles and services found at Graff Kia of Chesterton, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 131 reviews
December 28, 2025
Staff was good. Vehicle was detailed very poorly There were food crumbs in the crevasses, finger smudges all over the touch screen, and barely any gas in the vehicle Vehicle was detailed very poorly There were food crumbs in the crevasses, finger smudges all over the touch screen, and barely any gas in the vehicle. More
by connoraddison11
Verified CustomerEmployees Worked With
Valeria
December 27, 2025
My 2023 Kia that has 40k miles on it and a full warranty still completely died on me twice. Had to have it towed to the dealership. When it left my house it was still running terrible with the check engine still completely died on me twice. Had to have it towed to the dealership. When it left my house it was still running terrible with the check engine light on. A day later they tell me the check engine light is off and they can't replicate the issue. I was also told by Angela that it seemed the oil at one point was overfilled and was all over, I informed her the only place I've ever had it serviced was by them. So ultimately I had to pay 200 something extra dollars for one of their techs mistakes. Will never return to this dealership. More
by BGILE1993
Employees Worked With
Angela was the service advisor
December 26, 2025
Not sure if your texting about oil change or flat tire 2 days later but both experiences were pleasant regardless of the financial output. Oil change was high considering the 'deal' offered for 3 / $189 but days later but both experiences were pleasant regardless of the financial output. Oil change was high considering the 'deal' offered for 3 / $189 but don't have that kind of money at Christmas. Too bad I can't pay in advance before my next oil change to get that deal, like payment plans. More
by parkerscareer
Employees Worked With
Brian
December 25, 2025
She answered the phone the first time I called. I used to have to leave a message and wait for someone to call me back. I really appreciate that. We have 2 KIAs and she answered when I called both I used to have to leave a message and wait for someone to call me back. I really appreciate that. We have 2 KIAs and she answered when I called both times More
by Brown6286
Employees Worked With
Young lady in service. I think Megan
