Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Graff Kia

Burns Harbor, IN

Overview
Reviews
4.7
172 Reviews
Call Dealership (219) 883-1420

241 Melton Road

Burns Harbor, IN

46304

Directions

Filter Reviews By Type

Showing 172 reviews

January 15, 2026

Was there for warranty work,oil change and a recall. She was top notch. Went out of her way to make sure I was taken care of. More

by ESPK3
Recommend Dealer
Yes
Employees Worked With
Angela Beehler
Report | Print
Jan 15, 2026 -

Graff Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 15, 2026

Jeff Martin in service did an amazing job on my oil change! The speed, professionalism and quality of work were above my expectations! Will definitely be back for future needs. More

by .
Recommend Dealer
Yes
Employees Worked With
Jeff Martin 5 stars , John Bosak
Report | Print
Jan 15, 2026 -

Graff Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 14, 2026

Everyone from sales to finance was excellent Derick didn't push at all, brought a few cars out for me to look at and glad he did because I would have never picked the car I bought if I didn't see it in More

by ernursemrozinski
Recommend Dealer
Yes
Employees Worked With
Derick
Report | Print
Jan 14, 2026 -

Graff Kia responded

Thanks for sharing about your experience with Graff Kia. We appreciate your business and hope to see you again soon!

January 12, 2026

Dakota was professional, patient, and genuinely helpful. He listened to what I wanted, made a great recommendation, and went above and beyond to ensure the process was straightforward and easy from start to More

by jaydnr13
Recommend Dealer
Yes
Employees Worked With
Dakota
Report | Print
Jan 12, 2026 -

Graff Kia responded

Thanks for your feedback on your recent visit to Graff Kia. It's great to hear that we were able to assist you and that you had such a positive experience.

January 11, 2026

The experience was fine, but they did not fix my van mithers still messed up and acting up More

by GILLIE66
Recommend Dealer
No
Report | Print
Jan 15, 2026 -

Graff Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Jan 15, 2026 -

Graff Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

January 11, 2026

Professional I would rather not provide a total of four teen words to complete this survey More

by mannyvas
Recommend Dealer
Yes
Report | Print
Jan 11, 2026 -

Graff Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 11, 2026

Dakota is a good sales representative. Helpful and knowledgeable. Everyone was very nice. Would recommend this dealership More

by blb129
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota
Report | Print
Jan 11, 2026 -

Graff Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 09, 2026

Quick Service was fast. I got in right away. They were ready for my appointment when I got there. The service was affordable. More

by INGRIDHANNA88
Recommend Dealer
Yes
Report | Print
Jan 09, 2026 -

Graff Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 09, 2026

Took in for recall work very quickly done very curtious Good experience I done enough ok More

by MMETROS
Recommend Dealer
Yes
Report | Print
Jan 09, 2026 -

Graff Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 09, 2026

It got me in right away called right away. Helped me with my trip home More

by CARRIBEAN_DREAM
Recommend Dealer
Yes
Employees Worked With
Angela
Report | Print
Jan 09, 2026 -

Graff Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Graff Kia.

1
...
5
6
7
...
18