Graff Kia
Burns Harbor, IN
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multple service dept issues. Dissatisfaction has been made known to mgr. Have requested corporate representative to conference and review. No response to that request. Dissatisfaction has been made known to mgr. Have requested corporate representative to conference and review. No response to that request. More
Brian and the manager in service really helped me ot. They know my situation I was good with Brian he understood my situation with my car I just purchased They know my situation I was good with Brian he understood my situation with my car I just purchased More
I just leased my third Kia from Gaff, which was previously Bosak. The salespeople are always friendly, finance department is great, Justin was quick and nice. Dakota handled my lease, he helped m previously Bosak. The salespeople are always friendly, finance department is great, Justin was quick and nice. Dakota handled my lease, he helped me get the price I was looking for, and he helped me set up my Apple connect. All was done in less than 2 hours! This dealership is very close to my home which makes getting service easy. More
She initially said they don't have the parts for one recall then said she found some and they would get on it. She was very kind, accommodating, and sweet. recall then said she found some and they would get on it. She was very kind, accommodating, and sweet. More
Staff was good. Vehicle was detailed very poorly There were food crumbs in the crevasses, finger smudges all over the touch screen, and barely any gas in the vehicle Vehicle was detailed very poorly There were food crumbs in the crevasses, finger smudges all over the touch screen, and barely any gas in the vehicle. More

