Graff Kia

A young saleslady REALLY took time with me in an attempt to figure out my best lease end options. to figure out my best lease end options. More

Very pleasant Very professional timely in getting work done all service employees Very knowledgeable and helpful done all service employees Very knowledgeable and helpful More

My 2023 Kia that has 40k miles on it and a full warranty still completely died on me twice. Had to have it towed to the dealership. When it left my house it was still running terrible with the check engine still completely died on me twice. Had to have it towed to the dealership. When it left my house it was still running terrible with the check engine light on. A day later they tell me the check engine light is off and they can't replicate the issue. I was also told by Angela that it seemed the oil at one point was overfilled and was all over, I informed her the only place I've ever had it serviced was by them. So ultimately I had to pay 200 something extra dollars for one of their techs mistakes. Will never return to this dealership. More

The dealership is always accommodating and eager to help me with any problems I may have with my vehicle. me with any problems I may have with my vehicle. More

Not sure if your texting about oil change or flat tire 2 days later but both experiences were pleasant regardless of the financial output. Oil change was high considering the 'deal' offered for 3 / $189 but days later but both experiences were pleasant regardless of the financial output. Oil change was high considering the 'deal' offered for 3 / $189 but don't have that kind of money at Christmas. Too bad I can't pay in advance before my next oil change to get that deal, like payment plans. More

Very friendly and easy to deal with. Good customer service during what was a difficult time for me. Good customer service during what was a difficult time for me. More

She answered the phone the first time I called. I used to have to leave a message and wait for someone to call me back. I really appreciate that. We have 2 KIAs and she answered when I called both I used to have to leave a message and wait for someone to call me back. I really appreciate that. We have 2 KIAs and she answered when I called both times More

Thanks Dakota was great but there were a few others in there walking around with nothing to do it seemed like there walking around with nothing to do it seemed like More

Very clear. All the people were polite and respectful. I would recommend them to all my friends. All the people were polite and respectful. I would recommend them to all my friends. More

Very friendly I've been comfortable coming there Will always call when needed only place I'm coming to thank you always call when needed only place I'm coming to thank you More