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Grand Hyundai of Canton

Canton, GA

4.5
1,101 Reviews
Welcome to Grand Hyundai of Canton. We are here to meet and exceed your expectations of buying a new, used or CPO car. Our team will happily assist you from shopping for your first car or simply having service work done. Call us today! We look forward to helping you!
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300 Liberty Blvd

Canton, GA

30114

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Showing 1,101 reviews

July 24, 2024

Very disappointing! Was turned away on my first scheduled appointment. second spot had to leave my car for the $200 diagnostics. No loaner car or shuttle service avai More

by SAN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept.
July 24, 2024

Very average, felt I had to push the process a bit and fact check certain things-push for information. At times I felt they were scrambling, communication between colleagues not good. It was a Sat so they More

by Lvp
Recommend Dealer
Yes
Employees Worked With
Adam Nguyen, Leon Williams
July 24, 2024

We had Mike Wilcox help us and he was wonderful. Incredibly knowledgeable and helpful. Truly one of the calmest and non pushing car salesman I have ever met. The dealership itself was beautiful and More

by MRSZCOLVIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Diskin
Jul 25, 2024 -

Grand Hyundai of Canton responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai!

July 24, 2024

David was amazing! Super helpful and communicative during the full process with my cars headlight. More

by justinrhawkins47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jul 25, 2024 -

Grand Hyundai of Canton responded

justin, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai!

July 23, 2024

Very helpful and friendly. I appreciate the extra effort Amy Shook put in to help me with the issue I had with my Santa Fe. More

by AHJOY100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Shook
Jul 24, 2024 -

Grand Hyundai of Canton responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Hyundai. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

July 22, 2024

Best experience at a car dealership I’ve ever had. Ammar was very helpful honest and not pushy. He made the process so easy and very comfortable. More

by AMBER FARIST
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ammar Saleem
Jul 23, 2024 -

Grand Hyundai of Canton responded

AMBER, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Hyundai!

July 21, 2024

The service was excellent. I went in for an oil change and tire rotation and waited for my vehicle... even the waiting area was great. More

by MIKE.TARVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kwon
Jul 22, 2024 -

Grand Hyundai of Canton responded

MIKE, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

July 21, 2024

Be honest with how long it will take. I dont like being told one thing and waiting more than double the time. More

by RBAUMAISTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I had service done
Jul 22, 2024 -

Grand Hyundai of Canton responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Hyundai

July 20, 2024

Great service! Took much less time to complete than I expected! Advisor Amy was great! More

by DONNALYNN916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy - service advisor
Jul 22, 2024 -

Grand Hyundai of Canton responded

DONNALYNN, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Hyundai!

July 20, 2024

I had an appointment but waited 3 & 1/2 hours to be told nothing could be done because a part had to be ordered! The issue with my car was told to the Service Tech when the appointment was made so the part More

by adrialanta
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Amy
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