Grand Prix Subaru

Best car buying experience ever! From my very first email inquiry, to the first phone call I knew this dealership was going to be a great. The customer service at this dealership is a From my very first email inquiry, to the first phone call I knew this dealership was going to be a great. The customer service at this dealership is above all others. The salesman are more like friends helping you purchase your car. Everyone was so kind,warm and friendly to me and my family. We had to do our car buying in a two step process due to our time limitations. There scheduling is accurate, and is a great idea. We were able to go in and accomplish everything we set out to do within our time frames. The reason for that is that Bryan our salesman was very efficient and well organized. Our daughter was running all over the place and every single employee at Grand Prix Subaru made a point to say hi or even play with her. When it came time to crunch numbers and get the financing done Arnie made us feel very at ease and made the process very easy and relaxing. This dealership changed my view on buying a car. I know when it's time for a new car where I will be going. Grand Prix Subaru.!!!!! I strongly recommend this dealership to friends and family!!! Thank you Again Bryan for such a nice experience, and Thank you to all of you at Grand Prix Subaru. More

Grand Prix, where customer satisfaction is the priority I selected the Grand Prix dealership based upon reviews posted by previous customers and I discovered that these positive comments were merited. When I selected the Grand Prix dealership based upon reviews posted by previous customers and I discovered that these positive comments were merited. When I first visited the dealership, the receptionist was welcoming and introduced me to Stephen Radow, the sales person who provided in-depth information about the different models I was interested in. He was very patient in answering my questions and in taking me out for several test drives. I knew that it was important to him that I was completely satisfied with my ultimate selection (Impreza Limited 4-door). He really listened to me. Stephen introduced me to allen Nejelski, the Service Department Director who answered specific questions on dealer installed options. When it came time to purchase the car I met Arnie Price who was extremely helpful during the process, explaining all the options, providing guidance where necessary. Stephen, Allen and Arnie conveyed concrete examples of teamwork in action. They inspired trust by their integrity and their knowledge. For them it was not just about making another sale but rather ensuring that I was satisfied with the car of my choice and that I could be confident that they, as members of the Grand Prix dealership team would be there to provide any necessary servicing. I consider myself fortunate to be a Grand Prix dealership customer. Stephen, Allen and Arnie, well done! More

2015 subaru forester The salesman Joseph Del Rossi, was the most helpful and nicest that we ever had at any new car dealership,when purchasing a car.The whole staff was ex The salesman Joseph Del Rossi, was the most helpful and nicest that we ever had at any new car dealership,when purchasing a car.The whole staff was excellent and a pleasure to deal with. More

Bryan Amante I was very impressed with Bryan Amante. He was extremely pleasant to deal with, knowledgeable about the vehicle, and he worked with me to get a fair I was very impressed with Bryan Amante. He was extremely pleasant to deal with, knowledgeable about the vehicle, and he worked with me to get a fair price on the new car and my trade. He is very professional and made the transaction very smooth. Jenna Donnelly also handled the financial part of the transaction in a professional manner. More

Friendly and Understanding Sales Associate I first went to Grand Prix Subaru in March when I was researching cars. Initially I was interested in the Forrester and Jamie was extremely patient w I first went to Grand Prix Subaru in March when I was researching cars. Initially I was interested in the Forrester and Jamie was extremely patient with my quesitons and friendly to me and my family. When I explained that I was looking into getting a car but not really sure if I would be purchasing or leasing one until May, she understood my circumstance. I advised her tha I would be back in May and when I contacted her, she immediately made time in her schedule to see me. I advised that I was now interested in getting a used Legacy and Jamie quickly transitioned from helping me with wanting a Forrester to wanting a used Legacy. She was understanding and able to answer my questions with ease. It was a pleasure dealing with Jamie. More

Great Experience Extremely happy with the overall experience and the level of feedback and follow through. Jamie was there for me every step of the way, including foll Extremely happy with the overall experience and the level of feedback and follow through. Jamie was there for me every step of the way, including following up after delivery and insuring everything was ok. Also he communicated with me throughout the process letting me know when the car was arriving , when I could pick it up etc. More

buying two cars at the same time buying two cars in one day can be a stressful experience ...however the staff at grand prix Subaru (Hicksville ny) did a great job at making the proce buying two cars in one day can be a stressful experience ...however the staff at grand prix Subaru (Hicksville ny) did a great job at making the process of looking at all the cars a fun experience...even in the pouring rain..(04.30.2014)..I visited all the Subaru dealerships and found the best selection of high quality subarus are at grand prix Subaru....thanks again to the entire staff ...Bob Rubin More

Exceptional Dealership With An Exceptional Salesman!!!!!!!! This is the second Subaru purchased from Grand Prix Subaru and from sales representative Roy Wander in less than a year. Having previously shopped at This is the second Subaru purchased from Grand Prix Subaru and from sales representative Roy Wander in less than a year. Having previously shopped at other Subaru locations we had no other reason to bypass doing business with Roy Wander. He was very thorough in his presentation and extremely patient as we had to visit him on several occasions prior to our purchase. Every visit he insisted on my taking a test drive and advising me of the incoming vehicles matching my interest. My brothers Subaru WRX TURBO had a problem with the driver door lock last year and the SERVICE DEPARTMENT did a great job of ordering the parts and correcting the issue very quickly. There have been no other problems to date. Overall, if you prefer a very pleasant way of purchasing your next vehicle i would advise taking the time to visit ROY at GRAND PRIX SUBARU. You will not be disappointed.! More

A great sales experience. My husband and I knew we wanted a Subaru and checked out a couple of dealerships before coming to Grand Prix. I had requested quotes online and Grand My husband and I knew we wanted a Subaru and checked out a couple of dealerships before coming to Grand Prix. I had requested quotes online and Grand Prix called to invite us to make an appointment. We met Jaime and right away she was friendly and upfront. She introduced us to Grand Prix's unique perks like complimentary NYS inspections, oil changes, and loaner cars. She focused on making the process as easy and painless as possible. She was personable and generous and went above and beyond to get us a great deal. I did not know that you could buy a car so fast without any pressure while remaining completely relaxed. At the end, in the finance room, Jenna was informative and very patient, giving us the time we needed to make a decision. We love our new car and thank you for making this best car buying experience ever. More

My experience with Jamie Borack and Jenna Donnelly I could not have asked for a better experience while buying my first new car. Jamie Borack was extremely friendly and took ample time to help me choos I could not have asked for a better experience while buying my first new car. Jamie Borack was extremely friendly and took ample time to help me choose which model and trim would work best for me, and was able to negotiate a fair and competitive price. She even went to the great length of sourcing and retrieving my new car from a dealership over 400 miles away. Her commitment to customer satisfaction is obvious. Make sure you ask for Jamie! Financing a new car, in addition to choosing additional warranty options, can be overwhelming for those new to the process. Jenna Donnelly was very informative, and clearly explained all of my options that would allow me to get the most coverage and still stay within my budget. She made a stressful process very simple. Bottom line: Excellent experience thanks to very excellent people. More