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Grand Prix Subaru
Hicksville, NY
1,565 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,565 Reviews of Grand Prix Subaru
November 03, 2019
By the new Subaru Forest The Paul was Very polite was in the customers answer the questions answered and he’s up he said because you’re a good salesman you home I have a patie The Paul was Very polite was in the customers answer the questions answered and he’s up he said because you’re a good salesman you home I have a patient with a customer More
by jbvny
Employees Worked With
Paul Perrotta
November 01, 2019
Excellent costumer service Paul Perrotta was the best car sales agent I’ve ever worked with. He was extremely helpful and accommodating from the very beginning of the lease proc Paul Perrotta was the best car sales agent I’ve ever worked with. He was extremely helpful and accommodating from the very beginning of the lease process until the end. I highly recommend Gran Prix Subaru, their staff are great people to work with. More
by esteban.andrade
Employees Worked With
Paul Perrotta
October 29, 2019
We bought the 2020 Forester from Roy Wander at Grand Prix Subaru in Hicksville he was just awesome to deal with definitely recommend him very professional made buying a pleasant experience. Jamal was great t Subaru in Hicksville he was just awesome to deal with definitely recommend him very professional made buying a pleasant experience. Jamal was great too. More
by Mandy
Employees Worked With
Jamal, Roy Wander
October 26, 2019
Relaxed, courteous, no pressure sales, and overall pleasant I came into Grand Prix Subaru pretty stressed from two brand less affiliated dealerships, very stressed and confused. The help desk was warm and welco I came into Grand Prix Subaru pretty stressed from two brand less affiliated dealerships, very stressed and confused. The help desk was warm and welcoming and a salesperson was helping me within seconds of arriving. Paul Perrotta is an amazing salesman and the financial assistant Nick was astounding as well. I am a first time car buyer with little credit history and while Paul was explaining the car buying process and dealership facilities, Nick was getting me approved for a better rate than my own bank, whom I’ve been with for 7 years. Paul found me a certified preowned 2018 wrx sti in very good shape that had been sold by Grand Prix originally and maintained there which is solid piece of mind for a gear head and professional automotive painter such as myself. I was treated with the utmost respect and had genuine conversation with all the staff involved. I highly recommended Paul and Grand Prix Subaru in Hicksville. Least stressful car buying experience I have had (I’ve only bought personal sales, but I’ve bought many cars) More
by Thorfinn89
Employees Worked With
Paul Perrotta
October 22, 2019
Easy, Pleasant Experience! I purchased a 2019 Certified Subaru Forester Sport at Grand Prix Subaru last week while I was visiting my family back on LI. I recently moved to upsta I purchased a 2019 Certified Subaru Forester Sport at Grand Prix Subaru last week while I was visiting my family back on LI. I recently moved to upstate NY and was in search of a Subaru Forester. Being that I now live in snow country, I need a reliable vehicle to get me back and forth safely. Brian Kochnower was our salesman and he was so wonderful. Super helpful, honest, and a no nonsense type of attitude. I didn't feel pressured or rushed. He took his time explaining the vehicle and showing me all the features while on the test drive. My father even said that Brian Kochnower was the BEST salesman he's ever come across. He's a true gentleman and so down to earth. Thank you again Brian for making this car buying experience so pleasant! And thank you for your service to this country! You are truly WONDERFUL! I'm already in love with my new Subie! More
by pcronin
Employees Worked With
Brian Kochnower
October 21, 2019
Scam at Subaru grand prix ***Subaru grand prix is either a mess or a scam. The GM made it seem like the latter**** This is my experience at Subaru Grand Prix - I ***Subaru grand prix is either a mess or a scam. The GM made it seem like the latter**** This is my experience at Subaru Grand Prix - I was originally in for a winter tire changeover and an oil change. I brought in winter tires to be put on the existing wheels. I notice 2 days later that the tires on the car are not winter tires. The tech never put on winter tires so it was a mount and balance of the same tires already on the car. I return to have them put on the correct tires, and I'm told by 2 service advisors that when I came in the first time I already had winter tires on. So fine, let's say I'm wrong and did bring my car in with winter tires already on. I made certain to specify exactly what I wanted on multiple occasions. If service was aware that I already had winter tires on why would they not call to confirm the situation with me? And if they actively chose not to call then they were looking to take my money for an incorrect service. Either way, they approached the situation incorrectly. I bring the car in within 15 minutes of service opening and I'm told it will take an hour to change to the winter tires. 2 hours later and they still aren't done. It takes them 3 hours to change tires. Fine. Forget the extended wait. I pick up my car and my front tire is making a clacking noise from metal ( a noise a nail in a tire would make) immediately upon leaving. I stop & look and its wheel weights! Why are wheel weights on a tire? I take it back and tell them they need to take the weights off. Fine. I leave and call the GM to ask him to review whatever the tech is doing, but he is completely disinterested in my story of having to return multiple times for tires. Based on my experience I WOULD NOT tell anyone to go here if they cant even put tires on correctly and wont take the time to check a car. I was over promised and sold on bs. No one at the dealership could even own up to making a mistake. The amount of time it took to fix the issue was excessive and tells me their work isnt their word and not a priority. Their customers are not a priority. The takeaway? Take your car somewhere else. More
by Mm820
Employees Worked With
Dan Ross
October 16, 2019
Purchase of 2016 Subaru Crosstrek Pail made the process extremely easy. Took me on multiple test drives to find the exact car I would like. Can’t thank him enough! Pail made the process extremely easy. Took me on multiple test drives to find the exact car I would like. Can’t thank him enough! More
by pal059
Employees Worked With
Paul Perrotta
October 15, 2019
deceptive practices Hi Agata,Thank you for your patience to teach me how to use the new car.You also told me that this car includes any. Thanks again Hi Agata,Thank you for your patience to teach me how to use the new car.You also told me that this car includes any. Thanks again More
by henry
Employees Worked With
DANNY(HUAN CHEN), Agata Spina
October 12, 2019
Outstanding Service I drove 2 hours from New Jersey to this dealership and could not have asked for a better experience. I was assisted by Brian Kochnower throughout the I drove 2 hours from New Jersey to this dealership and could not have asked for a better experience. I was assisted by Brian Kochnower throughout the whole buying process and he was unbelievable, a true gentleman. Brian made the whole buying process painless and was super helpful. I could not have asked for a better salesman. I would definitely come back to this dealership and work with Brian in the future. More
by Dsauchelli
Employees Worked With
Brian Kochnower
October 12, 2019
Friendly staff Sales steve was excellent, nick was also very good. The guy who gave me a price for my trade in tried to low ball me, everyone else was great. Steve w Sales steve was excellent, nick was also very good. The guy who gave me a price for my trade in tried to low ball me, everyone else was great. Steve was not listed under employees sales but he was a 5 out of 5 More
by Tom
Employees Worked With
Steve giordano, Benjamin Schneider
