This place is filled with thieves. Everyone in the service department needs to be fired or arrested because they are working what I presume to be a large scam. They are clearly hurting for money and have turned to chopping vehicles. If I could give this place negative 10 stars I would. My husband brought his truck in to be serviced for two recalls. He had an appointment it was supposed to take one day but he was told they needed more time and kept it over night. The next day it was finished, I brought him to pick up the truck. He gets in to drive home and noticed the whole entire cup holder console was missing from the truck. There is a huge gaping hole in between the driver seat and passenger seats. He went back inside and spoke to Frank, the service center consultant. Frank told us it was missing upon us dropping the truck off the day before. Which is a complete lie. He implied that we must have removed them ourselves and that we forgot. We told him that is not the case, we did not know the cup holder was even removable. We asked to speak to the manager, Bill Fagnan, he came and looked and saw they were missing too. He assured us he would look around and call us the next day, if they did not show up he would order us a new part. This was also a lie just to appease us because he wanted to go home since this was all happening at 5pm. The next day my husband called them at least 10 times, no one answered or called us back. I went to the dealership myself again to ask them what is being done about this. They told me again, the part was never in the truck to begin with. Again, that is a lie. Someone in their service department stole the equipment and they are trying to cover it up to save their own @$$es. They are all thieves. They purposely removed and stole equipment from our truck, and tried to sell us new equipment to replace what was stolen. $170 worth of equipment. I told them we are absolutely not paying for this and we are filing a police report. I imagine we are not the only people they are doing this to. Stealing parts out of vehicles just so that they can charge customers money to buy and replace new parts that their service department stole is illegal. Only difference between this “dealership” and a chop shop, is the vehicles coming in to be serviced aren’t stolen vehicles. But who knows at this point, maybe some of them are. These people are thieves and need to be held accountable. We are on our way to file a police report as I type this review. Do not ever bring your vehicle here.