Granger Chrysler Dodge Jeep Ram

First to arrive in the morning and sat for hours waiting for a simple oil change and tire rotation. for a simple oil change and tire rotation. More

Staff were very polite and kept us informed. They were unable to diagnose the problem with my vehicle because 'there was no error code'. I wanted them to appraise my car, but they said they were They were unable to diagnose the problem with my vehicle because 'there was no error code'. I wanted them to appraise my car, but they said they were too busy to get to it while it was there. More

The dealership had our vehicle for far too long for what little work was performed. Communication was limited when timelines were not going to be met. We kept being put off because of 'other vehicles ' that little work was performed. Communication was limited when timelines were not going to be met. We kept being put off because of 'other vehicles ' that needed to be finished a week beyond our service appt date claiming the lift was unavailable. Then ended up driving a different vehicle to say ours was the same therefore no other issues were present. Parts were left in the back seat uninstalled which delayed our departure. Our rep was fine but seemed to be handicapped by the technician. More

Great inventory. My salesman Alex was great! Even stayed in touch after purchase to make sure everything was good. My salesman Alex was great! Even stayed in touch after purchase to make sure everything was good. More

I was taken care of right away and everyone loved my dog Their always accommodating Their always accommodating More

Bought a vehicle and heater didn't work. Brought it back twice. Got told heater 'tests' fine. Heater still not fixed. Brought it back twice. Got told heater 'tests' fine. Heater still not fixed. More

Got my question answered and work completed quickly. Done ?? Okay Done with answering Question Done ?? Okay Done with answering Question More

Dealership exceeded my expectations on customer service. My vehicle was under extended warranty. Problem turned out not to be covered. Alignment and new wheels. They quoted me a price for alignment and tire My vehicle was under extended warranty. Problem turned out not to be covered. Alignment and new wheels. They quoted me a price for alignment and tires and it was excessive. I shopped 3 more places and Granger matched the best quote I got. They also came down on the alignment and the diagnostic fee. I got a loaner vehicle for the entire time my vehicle was being looked at until it was road ready again. More

Good courtesy was great I am at my job really do not have time for this time for this More