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Granite Buick GMC
Rapid City, SD
15 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
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Showing 15 reviews
July 12, 2025
The dealership was clean, we were promptly met by a serviceman upon arrival and checked in immediately. The service was done in good time and we were notified upon completion. The prices have risen q serviceman upon arrival and checked in immediately. The service was done in good time and we were notified upon completion. The prices have risen quite a bit. More
by deplummer
Verified CustomerEmployees Worked With
Mike Alker. And Chris Shields
July 12, 2025
Long wait, poor communication. My car is still not fixed and nobody could tell me when the part would be in or even whether my car should be driven. My car is still not fixed and nobody could tell me when the part would be in or even whether my car should be driven. More
by sjkaup
Employees Worked With
Service
July 10, 2025
Oil change should not take money minutes. This is not an isolated incident. Also, the GMC app showed our vehicle waiting outside for over 20 minutes. I finally went to the counter and sure This is not an isolated incident. Also, the GMC app showed our vehicle waiting outside for over 20 minutes. I finally went to the counter and sure enough it was done just waiting on paperwork. Do better!! More
by Robertmmammenga
Employees Worked With
Chris
July 10, 2025
I needed a backup camera replacement, my 6 month old 2025 Sierra with "bumper to bumper warranty" didn't cover water intrusion. No fault of mine, no damage to the camer. Just not covered. In my business, tha Sierra with "bumper to bumper warranty" didn't cover water intrusion. No fault of mine, no damage to the camer. Just not covered. In my business, thats poor service. More
by bryan82
Employees Worked With
Service department
July 05, 2025
We received quick and efficient service for an oil change, professionally handled in a courteous manner. change, professionally handled in a courteous manner. More
by jensnyla
Employees Worked With
July 05, 2025
They went above and beyond to make everything right. I'll never buy a vehicle anywhere else. I'll never buy a vehicle anywhere else. More
by buckskincattle
July 05, 2025
Amazing, my sales representative Colter was Amazing he answered every question we had in a very professional manner great guy. answered every question we had in a very professional manner great guy. More
by gunsdebock
Employees Worked With
July 05, 2025
Kind and courteous. They showed us many options and explained things thoroughly. Oliver was helpful They showed us many options and explained things thoroughly. Oliver was helpful More
by lehman_michelle
July 04, 2025
When the gentleman booked in my car after scanning the VIN he said there was a recall then told me I didn't qualify for it and Shrugged It Off. He told me from now on I need to make an appointment for an VIN he said there was a recall then told me I didn't qualify for it and Shrugged It Off. He told me from now on I need to make an appointment for an oil change because I could wait 3 to 5 hours. More
by klhogan51
July 04, 2025
Our new pickup was throwing codes that they were stumped by. The technician kept at it until he figured it out. It took 3 trips up to the shop but they finally solved the problem. by. The technician kept at it until he figured it out. It took 3 trips up to the shop but they finally solved the problem. More
by beckie
Employees Worked With
