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Granite Buick GMC

Rapid City, SD

3.9
40 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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2454 East Mall Drive

Rapid City, SD

57701

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Showing 40 reviews

September 18, 2025

I got really good service. Josh was great. Your prices were way to high. I can't afford to deal with you. More

by Lindaarends456@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh , was great!!
September 12, 2025

Quite expensive but they are up front with you on what they are doing. 15 More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 15, 2025 -

Granite Buick GMC responded

Thank you for sharing your feedback! We understand that vehicle service can feel costly, but we’re glad to hear you felt our team was transparent and upfront throughout the process. We always strive to provide honest communication and quality service you can trust. We appreciate your business and hope to see you again! -The Granite Team

September 09, 2025

They was very helpful and very professional in helping us with all are needs and was very prompt in getting it done More

by t.lessert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dervice
Sep 15, 2025 -

Granite Buick GMC responded

Thank you for your kind words! We’re glad to hear our team was able to help with all your needs and provide prompt, professional service. We appreciate your support and look forward to helping you again in the future! The Granite Team

September 08, 2025

Job was finished. Requested for tire rotation (did not happen). Took 2 hours. After waiting my time went over to find my car sitting in the lot. Got the oil change whi More

by alex.mctavish
Recommend Dealer
No
Sep 15, 2025 -

Granite Buick GMC responded

Thank you for bringing this to our attention. Please give our Service Department a call at 605-348-4500 or 1-800-338-6537 so we can make this right for you. We appreciate your feedback and the opportunity to improve. -The Granite Team

September 07, 2025

They are always very helpful and knowledgeable. Easy to work with and very accommodating when needdd ed. More

by Lo.will2burn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver Farmen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Granite Buick GMC responded

Thank you for the great feedback! We’re happy to hear our team has been helpful, knowledgeable, and easy to work with. We truly appreciate your trust and look forward to helping you again anytime you need us! -The Granite Team

September 03, 2025

Made a somewhat decent negotiation from 2 states away. When I got there they didn’t try to add anything on. The whole dealership experience was about two hours. Would have been less if my wife’s phone syn More

by retiredsurferdude
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Spain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Allard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Granite Buick GMC responded

Thank you for sharing your experience! We’re glad to hear your negotiation went smoothly and that your overall visit was positive. We appreciate your feedback and look forward to helping you find your next vehicle when the time comes! -The Granite Team

September 02, 2025

Both the sales and service departments are at the top of their game they are my go to stop More

by acobrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Spain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Lees
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oliver Farmen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Granite Buick GMC responded

Thank you so much for the kind words! We’re thrilled to hear that both our sales and service teams have earned your trust. We truly appreciate your loyalty and look forward to being your go-to stop for years to come! -Granite Team

August 27, 2025

Communication and assistance was amazing. One of the most helpful dealerships I’ve ever experienced. More

by christian.kilpatrick307
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Familia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2025

Stay as far away from Granite Motors as you can. We brought our daughter’s 2016 Buick (give or take 75,000 miles) to their service department because the check engine light kept coming on. The se More

by Melissa
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Wagner
August 20, 2025

Very friendly, accomodating, helpful, answered all our questions, always gets me in when I call. Only takes an hour for oil change. Sales and service is great. More

by nov1956lt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales- Damien Calvert
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